ICT Specialist, Valencia, Spain

General Information

Position Title: ICT Specialist

Job Category: Information and CommunicationsTechnology

Duty Station(s): Valencia

Seniority Level: Mid Level

ICS Level: ICS 10

Contract Type: Staff - IP - FTA

Contract Level: IP P-3

Posting Start Date: 30-Jun-2026

Posting End Date: 15-Jul-2026

Duration: 1 year with possibility of extension based onperformance and funds availability

Job Highlight

UNOPS has partnered with OICT to provide support servicescovered in this TOR. The incumbent of this position will be a staffmember under UNOPS full responsibility.

About the Region

The UNOPS Global Portfolios Office (GPO) brings together diverseexpertise to help partners deliver impact worldwide. With hubs inNew York, Geneva, and Vienna, and expert teams operating globally,GPO leads multi-regional initiatives that advance sustainabledevelopment, climate action, and peacebuilding - including in someof the world's most challenging environments. By leveraging ourcollective expertise and global networks, GPO supports UNOPS'strategic priorities and the Sustainable Development Goals acrossmore than 130 countries. We work closely with major global partners- including governments, international financial institutions, andUN agencies - to deliver a wide range of services, such as projectmanagement, fund management, hosting services, and HR support.

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About the Country/Multi-Country Office

Not Required - part of GPO/NYPO

Job Specific Context

UNOPS has signed an agreement with Office of Information andCommunications Technology (OICT) to support the EnterpriseSolutions Service (ESS) to develop and support enterprise solutionswhich are designed to integrate core systems, processes, and dataacross all areas of the Organization.

This position will be part of the team which supports Inspira(UN Talent Management System system) and related applications.

Role Purpose

Under the overall supervision of UNOPS Senior Programme Manager,with the guidance and under the supervision of the SeniorInformation Systems Officer - HR-IT the incumbent will perform thejob functions listed in this TOR.

Functions / Key Results Expected

Within the delegation of authority, the ICT Specialist - InspiraTechnical Architecture & AI key functions are:

• Technical Solution Delivery and Support
• Technical Analysis and Stakeholder Engagement
• Knowledge Management and Continuous Improvement
• • Technical Solutions Delivery and Support
  • • Provides advanced technical architecture support for Inspira,contributing to the design, enhancement, optimization, andmaintenance of PeopleSoft modules, customizations, workflows, andrelated system components.
    • Designs and implements AI-enabled solutions for TalentManagement, Performance Management, and other Inspira modules,utilizing machine learning, natural language processing,automation, and emerging technologies to improve business processesand user experience.
    • Develops, enhances, and maintains complex PeopleSoftcomponents, including PeopleCode, Application Engines, ComponentInterfaces, and Integration Broker, while performing advanced SQLtuning, performance optimization, and troubleshooting.
    • Designs, develops, and supports APIs and system integrationsacross enterprise platforms, ensuring secure, scalable, andreliable data exchange in accordance with established architecturaland integration standards.
    • Technical Analysis and Stakeholder Engagement

    • • Engages with stakeholders, business teams, and technicalcounterparts to gather, analyze, and validate requirements, anddesign technical solutions that address complex businessneeds.

      • Knowledge Management and Continuous Improvement

      • • Designs and implements monitoring tools, dashboards, andperformance indicators to proactively monitor and evaluate Inspirasystem performance and operational effectiveness.
        • Reviews and optimizes support and escalation procedures,coordinating technical and business stakeholders to improveoperational efficiency, issue resolution, and usersatisfaction.
        • Performs other duties as may be reasonably required and in linewith the incumbent's scope of services above.
        
        

        Skills

        
        

        Communication, Interpersonal Skills, PeopleCode, PeopleSoft,PeopleTools, Python, Technical Architecture

        
        

        Competencies

        
        

        Develops and implements sustainable business strategies, thinkslong term and externally in order to positively shape theorganisation. Anticipates and perceives the impact and implicationsof future decisions and activities on other parts of theorganisation.

        
        

        Treats all individuals with respect; responds sensitively todifferences and encourages others to do the same. Upholdsorganisational and ethical norms. Maintains high standards oftrustworthiness. Role model for diversity and inclusion.

        
        

        Acts as a positive role model contributing to the team spirit.Collaborates and supports the development of others. For peoplemanagers only: Acts as positive leadership role model,motivates, directs and inspires others to succeed, utilizingappropriate leadership styles.

        
        

        Demonstrates understanding of the impact of own role on allpartners and always puts the end beneficiary first. Builds andmaintains strong external relationships and is a competent partnerfor others (if relevant to the role).

        
        

        Efficiently establishes an appropriate course of action for selfand/or others to accomplish a goal. Actions lead to total taskaccomplishment through concern for quality in all areas. Seesopportunities and takes the initiative to act on them. Understandsthat responsible use of resources maximizes our impact on ourbeneficiaries.

        
        

        Open to change and flexible in a fast paced environment.Effectively adapts own approach to suit changing circumstances orrequirements. Reflects on experiences and modifies own behavior.Performance is consistent, even under pressure. Always pursuescontinuous improvements.

        
        

        Evaluates data and courses of action to reach logical, pragmaticdecisions. Takes an unbiased, rational approach with calculatedrisks. Applies innovation and creativity to problem-solving.

        
        

        Expresses ideas or facts in a clear, concise and open manner.Communication indicates a consideration for the feelings and needsof others. Actively listens and proactively shares knowledge.Handles conflict effectively, by overcoming differences of opinionand finding common ground.

        
        

        Education Requirements

        
        

        Required

        
        
        • An advanced university degree (Master's or equivalent)preferably in information technology, computer science,engineering, statistics, or other related field with 5 years ofrelevant experience is required OR
        • A first-level university degree (Bachelor's degree orequivalent) preferably in the above- mentioned fields of study,with 7 years of relevant experience.
        
        

        Desired:

        
        
        • Certification in PRINCE2
        • Certification in Artificial Intelligence and MachineLearning
        
        

        Experience Requirements

        
        

        Required:

        
        
        • Relevant experience is defined as experience in the analysis,design, development, implementation, and maintenance of enterpriseinformation systems.
        • Experience in the functional and technical administration,enhancement, and support of enterprise resource planning (ERP) andtalent management systems, such as Inspira or Umoja.
        • Experience in implementing technology solutions, integratingenterprise applications and data flows, and preparing functionaland technical documentation.
        • Experience in ERP solution architecture and Human Resources Management Systems (HRMS), including requirements analysis,solution design, testing, deployment, and support across the systemdevelopment lifecycle, is required.
        
        

        Desired:

        
        

        • Experience in successfully implementing digital transformationinitiatives, including managing the full lifecycle development ofcomplex systems using PRINCE2 methodologies.

        • Experience in the development and configuration of ERPSolutions in the area of human resources management systems,including modules such as talent management, performance managementand learning management, integrations, and data flows arerequired.

        • Experience in applying emerging technologies, data analytics,and design thinking to enhance system usability, efficiency, andinclusivity.

        • Experience supporting cross-functional teams and collaboratingwith stakeholders.

        • Exposure to the software development process of the UnitedNations Common System.

        • Language Requirements

          
          

          Language: English

          
          
          • Proficiency Level: Fluent
          • Requirement: Required
          
          

          Additional Information

          
          
          • UNOPS does not accept unsolicited resumes.
          • UNOPS will at no stage of the recruitment process requestcandidates to make payments of any kind.
          • Applications to vacancies must be received before midnightCopenhagen time (CET) on the closing date of the announcement.Applications received after the closing date will not beconsidered.
          • Only shortlisted candidates will be contacted and invited toproceed to the next stage of the selection process, which mayinclude various assessments.
          • UNOPS embraces diversity and is committed to equal employmentopportunity. Our workforce consists of a wide range ofnationalities, cultures, languages, races, gender identities,sexual orientations, and abilities. We strive to sustain andstrengthen this diversity, fostering an inclusive workingenvironment where all personnel are treated with respect and haveequal access to opportunities.
          • UNOPS evaluates all applications based on the skills,qualifications and experience outlined in the vacancy announcement.We are committed to a fair and transparent selection process andwelcome diverse perspectives, including those of women, indigenousand racialized communities, individuals of diverse genderidentities and sexual orientations, and persons withdisabilities.
          • We are committed to enabling all candidates to perform at theirbest during the assessment process. If you are shortlisted andrequire support or reasonable accommodation to complete anyassessment, please inform our human resources team upon receivingyour invitation.
          • UNOPS has zero tolerance for sexual exploitation and abuse(SEA), sexual harassment, and other forms of abusive conduct,including discrimination, abuse of authority, and harassment. Touphold these standards, background checks are conducted for allfinal candidates to help ensure that individuals with a history ofsuch conduct are not hired. By applying for a position with UNOPS,candidates acknowledge and consent to these verificationprocesses.
          
          

          Terms and Conditions

          
          
          • For staff positions only, UNOPS reserves the right to appoint acandidate at a lower level than the advertised level of thepost.
          • For retainer contracts, you must complete a few mandatorycourses (they take around 4 hours to complete) in your own time,before providing services to UNOPS. Refreshers or new mandatorycourses may be required during your contract. Please note that youwill not receive any compensation for taking courses andrefreshers. For more information on a retainer contract here.
          • For more details about the contract types, please clickhere.
          • All UNOPS personnel are responsible for performing their dutiesin accordance with the UN Charter and UNOPS Policies andInstructions, as well as other relevant accountability frameworks.In addition, all personnel must demonstrate an understanding of theSustainable Development Goals (SDGs) in a manner consistent with UNcore values and the UN Common Agenda.
          • It is the policy of UNOPS to conduct background checks on allpotential personnel. Recruitment in UNOPS is contingent on theresults of such checks.