General
Description of assignment title: Information Monitoringand Coordination Support Associate (WASH Cluster)
Assignment country: Ukraine
Duty stations: Kyiv
Work location: On UN premises
Expected start date: 08/01/2026
Duration: 3 months(with possibility ofextension)Long-term benefits and allowances
Sustainable Development Goal: 6. Clean water andsanitation
Host entity: UNICEF Ukraine
Modality: Onsite
Type: National
Volunteer category: Community UCoS from Apr2026
Work schedule: Full-time
Number of Assignments: 1
Details
Mission and objectives:
- UNICEF is supporting health, nutrition, HIV prevention,education, access to safe drinking water, sanitation and protectionfor children and families caught in the conflict.
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- UNICEF — the United Nations Children's Fund, establishedin 1946 — is mandated to protect the rights of every childand operates in over 190 countries.
- In Ukraine, UNICEF has been present since 1997 and serves asthe lead agency of the WASH Cluster, a humanitarian coordinationmechanism that unites over 100 implementing partners active across15 conflict-affected oblasts.
Context:
- This United Nations Volunteers (UNV) assignment is part ofUNICEF Ukraine's WASH programme, supporting the National WASHCluster Technical Cell, which coordinates the water supply anddistrict heating sector response across conflict-affected oblastsof Ukraine.
- UNICEF Ukraine's WASH programme supports emergency response,service restoration, and systems strengthening across water,sanitation, hygiene, and district heating sectors.
- Now in the fourth year of full-scale armed conflict, Ukraine'swater supply and district heating infrastructure face a severecrisis.
- Over 800 heating facilities have been destroyed or damagedsince February 2022, and an estimated USD 1 billion is needed forrestoration. The WASH Cluster Technical Cell works directly withvodokanals and district heating companies to monitor needs,coordinate partner support, and manage data and knowledge acrossthe sector.
- Key stakeholders include vodokanals, district heatingcompanies, local authorities, NGO/CSO implementing partners, andinternational financial institutions. This assignment providesdirect operational and analytical support to the Technical Cell,contributing to more efficient data collection, informationmonitoring, and coordination with utilities. Further information:www.unicef.org/ukraine.
Task description:
- Under the direct supervision of the WASH Cluster Technical CellLead, the UN Volunteer will:
- Monitor open information sources (utility company websites,news portals, Telegram channels) for updates on the operationalstatus of water supply and district heating systems, particularlyduring emergencies, and support timely information sharing with thecluster team;
- Assist in the organisation and preparation of clustermeetings and coordination events, including sending invitations,supporting communication with water utilities and district heatingcompanies, and making basic follow-up calls;
- Assist in drafting meeting summaries and structured reportsfollowing cluster and partner meetings;
- Search for and extract data from internal informationplatforms (aid.ukrvodokanal.in.ua and aid.dh.ukrvodokanal.in.ua),and collect, organise, and consolidate information received fromutility companies into structured formats;
- Work with spreadsheets (Excel/Google Sheets) to clean,structure, and organise incoming datasets; assist in preparingsummary tables, basic overviews, and consolidated datasets forfurther analysis by the team;
- Depending on workload and progress: support data entry andverification of surveys and questionnaires from utilities; preparesimple charts, summaries, and visual overviews; sort and organiseproject documents; assist in tracking communication status withpartner organisations; support basic research tasks (e.g., waterloss studies, infrastructure data collection);
- Carry out any other relevant tasks as assigned by thesupervisor.
Eligibility criteria
Age: 18 - 80
Required experience: No experience required
Nationality: Candidate must be a national, legal residentor hold refugee status in the country of assignment.
Assignment requirements
Relevant experience:
- No experience required
Languages:
- English, Level: Working knowledge, Required
- Ukrainian, Level: Fluent, Required
Required education level:
- Secondary education
Competencies and values:
- Accountability
- Adaptability and flexibility
- Creativity
- Judgement and decision-making
- Planning and organising
- Professionalism
- Self-management
Skills and experience:
- Confident computer user (Excel, Google Sheets, internet tools);experience with basic data entry and management is an asset;
- Attention to detail and structured thinking; ability to followinstructions and work methodically with data;
- Basic oral and written communication skills; ability to draftsimple summaries and structured notes;
- Motivation to learn and develop in data and operational work;curiosity about humanitarian coordination and water/heating sectorissues in Ukraine;
- Good interpersonal and communication skills; ability to workcollaboratively in a multicultural team environment;
- Ability to work and adapt professionally and effectively in achallenging environment; ability to work effectively in amulticultural team of international and national personnel;
- Solid computer literacy, including proficiency in MS Office(Excel, Word) and Google Workspace tools; familiarity with datamanagement tools is an asset;
- Self-motivated, with the ability to work with a degree ofautonomy and to meet deadlines;
- Desirable: No field travel is required for thisassignment;
- Sound security awareness and compliance with UNICEF/UNDSSsecurity protocols;
- Have an interest in humanitarian coordination, WASH sectorresponse, and Ukraine's water and heating infrastructureresilience; motivated by volunteerism as a mechanism for positivechange.
Area(s) of expertise:
- Community development, Emergency preparedness, crisis response,Engineering, construction
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