The Operations Specialist provides operational, administrative, executive, and workflow support for the Office of Marketing & Communications and Office of Advancement. This position supports the day-to-day operations of both offices through coordination of schedules, meetings, travel, purchasing, vendor relationships, and other administrative functions to ensure projects and initiatives move forward efficiently.
Key Responsibilities:
Coordinate project intake, tracking, and workflow management.
Maintain project schedules and follow up on requests, approvals, and deadlines.
Schedule meetings and assist with calendar management.
Process invoices, purchase orders, reimbursements, and vendor documentation.
Coordinate purchasing of office supplies, equipment, software, and marketing materials.
Maintain departmental records, files, and operational documentation.
Submit and track maintenance and facilities requests.
Assist with onboarding logistics for employees and student workers.
Provide administrative and operational support for departmental initiatives and activities.
Support stewardship and donor acknowledgment processes, including correspondence, tracking, and related administrative activities.
Assist with meeting coordination and preparation, travel arrangements, special projects, and events as needed.
Perform other related duties as assigned.
Required Qualifications:
Bachelor's degree in business, communications, marketing, public relations, or a related field; or an equivalent combination of education and experience.
Three to five years of experience in operations, project coordination, administrative support, office management, marketing operations, or a related field.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficiency with Microsoft Office and Google Workspace. Preferred Qualifications
Experience supporting multiple departments or senior leaders.
Experience with project management software.
Experience with purchasing, budget tracking, invoice processing, and vendor management.
Experience in higher education, marketing, communications, advancement, or nonprofit organizations.
Preferred Qualifications:
Experience supporting multiple departments or senior leaders.
Experience with project management software.
Experience with purchasing, budget tracking, invoice processing, and vendor management.
Experience in higher education, marketing, communications, advancement, or nonprofit organizations.
At Gardner-Webb University, we’re called to help you find your God-given talents and use them to impact the world around us. Gardner-Webb University is a private, coeducational Christian institution located in Boiling Springs, North Carolina, with easy access to Charlotte, Asheville, and Greenville-Spartanburg. Founded in 1905 and historically affiliated with the Baptist tradition, GWU offers more than 80 undergraduate and graduate programs to approximately 3,000 students. The University is Carnegie-classified as a Doctoral/Professional institution and is committed to academic excellence, leadership development, and service. GWU attracts students from across the U.S. and around the world and competes in NCAA Division I athletics with 22 teams and over 460 student-athletes.
