Media Intelligence Officer, Media Intelligence Officer, Brazzaville, Congo

General

Description of assignment title: Media IntelligenceOfficer

Assignment country: Congo

Duty stations: Brazzaville

Work location: On UN premises

Expected start date: 08/13/2026

Duration: 12 months(with possibility ofextension)Long-term benefits and allowances

Sustainable Development Goal: 3. Good health andwell-being

Host entity: WHO

Modality: Onsite

Type: International

Volunteer category: Specialist UCoS from Apr2026

Work schedule: Full-time

Number of Assignments: 1

Details

Mission and objectives:

• The WHO Regional Office for Africa is one of WHO's 6 regionaloffices around the world. It serves the WHO African Region, whichcomprises 47 Member States with the Regional Office in Brazzaville,Republic of Congo. As the lead health authority within the UnitedNations (UN) system, we work with the Member States in the AfricanRegion and development partners to improve the health andwell-being of people.
• Our work involves translation of global health initiatives intoregional plans that respond to the specific needs and challenges ofcountries in the Region. We support countries to achieve betterhealth outcomes through technical and policy advice, development ofnorms and standards, generation and sharing of knowledge andconvening health partners. Together with countries, we attainhealth objectives by supporting national health policies andstrategies.
• Our main areas of work include health sector development,combating diseases - infectious diseases like TB and HIV, andnon-infectious diseases like cancer, diabetes and heart disease. Weprepare for and rapidly respond to disasters and emergencies andhelp mothers and children survive and thrive, so they can lookforward to a healthy old age.

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International Relations

Project

Multilateral Organizations

• WHO staff are united in a shared commitment to ensuring thatall people have access to good quality affordable health carewithout falling into poverty.

Context:

• The mission of the WHO/AFRO Emergency Preparedness and Response(EPR) Cluster is to strengthen Member States' capacity to managehealth emergency risks and, when national capacities are exceeded,to lead and coordinate the international health response to containoutbreaks and provide effective relief and recovery for affectedpopulations.
• This mission includes addressing over 100 health emergenciesannually across the region, aiming to reduce suffering and savelives in areas impacted by natural disasters, disease outbreaks,and complex crises. Current EPR priorities focus on buildingresilient health systems; upholding health security through theInternational Health Regulations; enhancing integrated diseasesurveillance and response; and ensuring reliable health informationand evidence are available to guide decision-making, especiallyduring emergencies.
• The Cluster is advancing the Regional Strategy for HealthSecurity and Emergencies (2022-2030), which was endorsed at the72nd session of the WHO Regional Committee for Africa. Thisstrategy mandates Member States to achieve 12 targets by 2030,strengthening their preparedness, detection, and responsecapacities for present and future health emergencies. To supportMember States, three flagship initiatives have been launched(2022-2026), promoting a Member States-led, whole-of-government,and whole-of-society approach that unites diverse disciplinesworking locally, nationally, and globally for optimal healthoutcomes for people, animals, and the environment.
• Given the increasing scale, complexity, and visibility ofpublic health emergencies across the Region, there is a growingneed for strengthened strategic communications, executivevisibility, stakeholder engagement, and digital outreach supportwithin the RED's Office and generally the EPR Cluster. Effectivecommunication has become central to emergency preparedness andresponse operations, leadership positioning, donor engagement,advocacy, risk communication, and public trust. The RED's Officerequires dedicated communications support to strengthen thevisibility of EPR priorities, leadership engagements, regionalinitiatives, emergency operations, and strategic partnershipsthrough high-quality content development, media engagement,executive messaging, and proactive management of digital and socialmedia platforms, including X, LinkedIn, Instagram, Facebook, andother relevant channels. This support will contribute to enhancinginstitutional visibility, strengthening stakeholder confidence,promoting strategic advocacy, and ensuring coherent, timely, andimpactful communication of WHO AFRO's emergency preparedness andresponse agenda.

Task description:

• The duties may be modified, based upon the needs of theProgramme. Reporting to the EPR Director and the EPR Programme Management Officer, and working closely with counterparts withinthe EPR programme and the respective Regional Office, the UNVolunteer will undertake the following tasks:
• 1- CONTENT DEVELOPMENT AND STRATEGIC COMMUNICATION
• Support the development, packaging, and dissemination ofhigh-impact communication products highlighting the priorities,achievements, operations, and impact of the EPR Cluster and theRED's Office.
• Draft and review speeches, talking points, briefing notes, keymessages, donor visibility materials, newsletters, situationupdates, web stories, press lines, and success stories for internaland external audiences.
• Develop compelling technical and non-technical content formultiple platforms, including social media, newsletters,presentations, reports, and advocacy materials.
• Support emergency risk communication, advocacy, and strategicmessaging during outbreaks, humanitarian crises, and public healthemergencies in line with WHO standards and communicationprotocols.
• Ensure timely dissemination of key information, achievements,operational updates, and strategic priorities to relevantstakeholders and audiences.
• 2- STRATEGIC VISIBILITY AND ADVOCACY
• Support implementation of the EPR communication and visibilitystrategy aligned with WHO AFRO priorities and the broader globalhealth security agenda.
• Provide strategic communication support to the RED's Office,including preparation of executive-level communication materials,presentations, high-level engagement packages, and visibilityproducts.
• Support the positioning of the EPR Cluster and RED's Officethrough proactive communication initiatives that elevatepreparedness, response operations, innovations, partnerships, andresource mobilization efforts.
• Develop communication and advocacy plans for high-levelmeetings, donor engagements, conferences, missions, campaigns, andflagship EPR initiatives.
• 3- COORDINATION, MEDIA RELATIONS AND STAKEHOLDERENGAGEMENT
• Coordinate closely with the WHO AFRO Communications Unit toensure alignment of messaging, branding, media engagement, andexternal communication approaches.
• Support strategic outreach and dissemination of communicationproducts to donors, Member States, partners, media, and other keystakeholders.
• Support in developing and maintaining strategic relationshipswith media outlets and communication partners to strengthenvisibility of EPR priorities and emergency operations.
• Support media monitoring and analysis of audience perceptionsand communication risks related to public health emergencies andoutbreaks.
• Coordinate communication support for regional initiatives,donor briefings, bilateral engagements, and flagship programmes,including JEAP and preparedness initiatives.
• 4- DIGITAL COMMUNICATIONS AND SOCIAL MEDIA MANAGEMENT
• Manage and maintain the RED's official social media platforms,including X, LinkedIn, Instagram, Facebook, and other relevantdigital channels, ensuring consistent strategic messaging andvisibility of leadership engagements and priorities.
• Support management and optimization of EPR digitalcommunication platforms and social media assets to strengthenawareness and visibility of preparedness and response operationsacross the Region.
• Develop, schedule, and disseminate strategic digital content toincrease engagement and visibility of EPR priorities, leadershipmissions, donor engagements, advocacy campaigns, and emergencyoperations.
• Monitor social media trends, analytics, audience engagement,and emerging communication opportunities to strengthen the digitalpositioning of the RED's Office and EPR Cluster.
• 5- DIGITAL AND SOCIAL MEDIA MANAGEMENT
• Create, manage and utilize EPR social media assets (Twitter,Facebook, LinkedIn, Instagram, etc.)
• Create and schedule posts, engage with followers, and monitortrends.
• Coordinate and support communication and media sensitizationinitiatives for EPR staff to strengthen institutional communicationcapacities during emergencies and high-level engagements.

Eligibility criteria

Age: 18 - 80

Required experience: 3 years

Nationality: Candidate must be a national of a countryother than the country of assignment.

Assignment requirements

Relevant experience:

• 3 years

Languages:

• English, Level: Fluent, Required
• French, Level: Working knowledge, Desirable

Required education level:

• Bachelor's degree in Communications, public relations,Journalism, or other relevant programs.

Competencies and values:

• Problem-solving and critical thinking.
• Adaptability and flexibility.
• Strong interpersonal and networking skills.
• Creativity
• Judgement and decision-making
• Professionalism
• Self-management

Skills and experience:

• At least 3-5 years of professional work experience at thenational and/or international level in communications, publicrelations, or other relevant programs; experience with emergencyresponse is an asset, as is experience working in the UN or otherinternational development organizations.
• Exceptional writing and communication skills with the abilityto translate complex ideas to a lay audience.
• Strong interpersonal and organizational skills with a proventrack record of creating, facilitating, and strengtheningpartnerships.
• Ability to work and produce results under pressure.
• Sound understanding of the impact of emergencies and crises onsocial and economic development, and its burden onpopulations.
• Experience working in Africa and an understanding of thechallenges and opportunities working in a diverse workplace.
• Accuracy and professionalism in document production andediting.
• Excellent interpersonal skills; culturally and sociallysensitive; ability to work inclusively and collaboratively with arange of partners, including grassroots community members,religious and youth organizations, and authorities at differentlevels; familiarity with tools and approaches of communications fordevelopment.
• Ability to work and adapt professionally and effectively in achallenging environment; ability to work effectively in amulticultural team of international and national personnel.
• Solid overall computer literacy, including proficiency invarious MS Office applications (Excel, Word, etc.) andemail/internet; familiarity with database management; and officetechnology equipment.
• Self-motivated, with the ability to work with minimumsupervision; ability to work with tight deadlines.

Area(s) of expertise:

• Administration, Art, design, culture, Communication, advocacy,public information

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