Programme Management Office (PRMO) - Senior Officer, Lome, Togo

General Information

Position Title: Programme Management Office (PRMO) -Senior Officer

Job Category: Programme

Duty Station(s): Lome

Seniority Level: Mid Level

ICS Level: ICS 09

Contract Type: ICA - LICA - Specialist - Regular

Contract Level: LICA 9

Posting Start Date: 16-Jul-2026

Posting End Date: 16-Jul-2026

Duration: Ongoing

Job Highlight

Strengthen project delivery across West Africa, enhancingportfolio performance and advancing sustainable development.

About the Region

The UNOPS Africa Regional Office, based in Nairobi, Kenya,oversees the delivery of over 250 projects across 40 countries,with a focus on fragile and conflict-affected settings. Supportedby more than 1,000 personnel across five multi-countryoffices—spanning North, West, Central, Eastern and SouthernAfrica, and the Horn of Africa—the office advances nationalpriorities through strategic initiatives in Climate Action, Health,Infrastructure, Peace and Security, Middle-Income Country Support,and Small Island Developing States (SIDS). The Regional Officeprovides strategic leadership, operational support, and oversightin key areas including Partnerships, Communications, Management andOversight, Infrastructure and Project Management, Health andSafety, and Security. By promoting excellence in project delivery,fostering knowledge sharing, and driving continuous improvement,the office contributes to sustainable infrastructure, transparentresource management, and a better quality of life for communitiesacross the continent.

About the Country/Multi-Country Office

Based in Dakar, Senegal, the West Africa Multi-Country Office(WAMCO) delivers high-quality project management, infrastructure,and procurement services across 16 countries in West Africa and theSahel, including Benin, Burkina Faso, Chad, Côte d'Ivoire,Guinea, Mali, Niger, and Togo. Aligned with UNOPS' mission, WAMCOsupports partners in peacebuilding, humanitarian assistance, andsustainable development. WAMCO's portfolio spans key sectors suchas health, climate change, renewable energy, agriculture, water andsanitation, environment, infrastructure, justice, and peace andsecurity. Notable projects include the construction ofpre-preschools for early childhood development in Senegal (inpartnership with KOICA and UNICEF), capacity-building for nationalagencies on disaster risk reduction and resource management, andthe development of rural mini-grid electrification systems inSierra Leone. Through these initiatives, WAMCO contributes toinclusive growth and the advancement of the Sustainable DevelopmentGoals (SDGs) across the region.

Job Specific Context

The United Nations Office for Project Services (UNOPS) is anoperational arm of the United Nations, supporting the successfulimplementation of its partners' peacebuilding, humanitarian anddevelopment projects around the world. UNOPS supports partners tobuild a better future by providing services that increase theefficiency, effectiveness and sustainability of peace building,humanitarian and development projects. Mandated as a centralresource of the United Nations, UNOPS provides sustainable projectmanagement, procurement and infrastructure services to a wide rangeof governments, donors and United Nations organizations.

Background Information - Job-specific

About the Region

The UNOPS Africa Regional Office, based in Nairobi, Kenya,oversees the delivery of over 250 projects across 40 countries,with a focus on fragile and conflict-affected settings. Supportedby more than 1,000 personnel across five multi-countryoffices—spanning North, West, Central, Eastern and SouthernAfrica, and the Horn of Africa—the office advances nationalpriorities through strategic initiatives in Climate Action, Health,Infrastructure, Peace and Security, Middle-Income Country Support,and Small Island Developing States (SIDS). The Regional Officeprovides strategic leadership, operational support, and oversightin key areas including Partnerships, Communications, Management andOversight, Infrastructure and Project Management, Health andSafety, and Security. By promoting excellence in project delivery,fostering knowledge sharing, and driving continuous improvement,the office contributes to sustainable infrastructure, transparentresource management, and a better quality of life for communitiesacross the continent.

About the Country/Multi-Country Office

Based in Dakar, Senegal, the West Africa Multi-Country Office(WAMCO) delivers high-quality project management, infrastructure,and procurement services across 16 countries in West Africa and theSahel, including Benin, Burkina Faso, Chad, Côte d'Ivoire,Gambia,Ghana, Guinea, Mali, Niger, Nigeria,Sierra Leone and Togo.Aligned with UNOPS' mission, WAMCO supports partners inpeacebuilding, humanitarian assistance, and sustainabledevelopment. WAMCO's portfolio spans key sectors such as health,climate change, renewable energy, agriculture, water andsanitation, environment, infrastructure, justice, and peace andsecurity. Notable projects include the construction ofpre-preschools for early childhood development in Senegal (inpartnership with KOICA and UNICEF), capacity-building for nationalagencies on disaster risk reduction and resource management, andthe development of rural mini-grid electrification systems inSierra Leone. Through these initiatives, WAMCO contributes toinclusive growth and the advancement of the Sustainable DevelopmentGoals (SDGs) across the region.

The functions and services of the Programme Management Officeinclude :

Contribution to Strategic Planning/Portfolio : Ensuring UNOPS isfocused on doing the right projects by supporting managementdecision-making.

Contribution to Delivery: Ensuring UNOPS is doing projects theright way, through the effective delivery of the programme andprojects.

Contribution to Best Practices: Applying UNOPS standards inproject management, encouraging consistent working practices andensuring appropriate application.

Role Purpose

The role of the PMO - Senior Officer is to support the Head ofPMO, the Head of Programme and the Senior Management to exerciseGovernance over the MCO Portfolio. S/he provides Oversight,Advisory and decision-enabling functions to assigned portfolios inthe Multi-Country Office. The PMO - Senior Officer supports thefacilitation of the successful and consistent delivery of projectsin their assigned portfolios while facilitating a balanced MCO-wideOutlook of the portfolio.

S/he guides the projects and Project Managers in applying bestpractice in order to capitalize on the model of excellence ofUNOPS. The successful candidate provides continuous guidance andlimited support to Project Teams, while ensuring that the entireportfolio team is knowledgeable and works collectively towards theorganization's strategic goals and commitments to our partners.

Functions / Key Results Expected

1. Development & Planning

Provide support to project management teams in facilitating theimplementation of appropriate standards and best practices in linewith UNOPS policies and procedures

Assist in coordinating the development, consolidation andtracking progress of other Units' plans

Support PMs and PMSOs with the establishment, monitoring anddelivery of business and programme level strategies, plans,targets, indicators and work plans, verifying budgets againstforecasts, ensure this is done properly

Ensure projects in the development of Gender Action Plan; andmonitor that the plans are followed through

Develop and establish resource tracking systems for use withinthe PMO, complementary to UNOPS' online tools, to ensure effectiveplanning, forecasting and tracking of delivery across the CountryOffice.

Ensure the project team to identify and anticipate potentialrisks and issues in a timely manner, and escalate to the HoP andmanagement team as necessary

Work closely and support the project team in project setup,implementation and closure activities

Establish standards and monitor the use of configurationmanagement systems in the Country Office

Monitor and ensure that projects have project implementationplan, HR plan, procurement plan, quality management plans,stakeholder engagement plan, and the plans are properly followedthrough.

2. Monitoring, Evaluation & Reporting

Ensure regular project and corporate reports are issued inaccordance with client, donor and corporate guidelines andstandards

Facilitate implementation of corporate standards, initiativesand requirements across the Country Office in coordination with theWAMCO PMO team lead

Regularly review project status and monitor progress throughoutput tracking tables, assist and advise PMs for anyirregularities observed

Assess projects' health against key performance indicators(scope, cost, schedule, quality and risk); and escalate issues in atimely manner

Monitor project documentations are complete and up to dateincluding plans and progress reports are maintained as required byUNOPS standard procedures

Ensure timely UNOPS internal reporting requirements

Coordinate the effective preparation and organization of office,portfolio and project level quarterly assurance,

Assist in the coordination of organizational risks and issuesmanagement at the business unit level and advise Country Officemanagement on mitigating and remedial actions. Provide risk andissue management support to programs and project teams

Provide routine oversight and analysis of delivery and projectclosure data, supporting the PMO team lead in the development ofquarterly and periodic analysis, as well as tracking of businessunit, operational, and project level

issues, risks and lessons learned within the dashboard and otherUNOPS systems, as required

Ensure that all projects have a result framework and dashboardfor monitoring outputs and activities

Within the context of monitoring and evaluation, ensure allprojects submit and regularly update specific milestones andtargets for the duration of projects' life-cycles, and trackprogress

Monitor the Health, Safety, Social and Environmental (HSSE)country focal has prepared HSSE plans and reported periodically

Monitor and review project's monthly progress reports; andidentify cross-cutting issues that require action and followup.

3. Stakeholder Engagement

Ensure that all projects has a dedicated stakeholder managementand communication plan

Assist the PM in the stakeholder profiles and facilitate theformulation of stakeholder engagement strategies

Enable the formulation of programme and project communicationsplans

Coordinate stakeholder engagement and communication, ensuringeffective timing and interdependency management of communicationsacross programmes and projects

Coordinate internal programme/project communications

Monitor the effectiveness of programme/projectcommunications.

4. Quality Assurance

Work with internal audit and finance to ensure the programmecomplies with audit requirements

Support the operations units and personnel to ensure alignmentwith programme and project needs/requirements

Contribute towards full compliance with UNOPS standards forcorporate/ programme/ project management

Coordinate quality reviews of programme/project documents, plansand reports. Provide quality control for management products(project documents, reports, etc.) as and where required

Assist the Project Manager, Project Coordinator and PMO teamlead in supporting key stakeholders to continuously identify andimprove operational processes relevant to projectimplementation

Assist knowledge management efforts through documentation ofbest practices, regularly organizing and facilitating lessonslearnt and closure workshops

Implement capacity building activities for the project team onidentified gaps.

5. Knowledge and innovation Management

Support the Country Office and WAMCO Programme Leadership Teamin improving local hub working practices particularly in the areasof:

Planning & Schedule Management

Performance Monitoring through enhanced Project Control MetricRegime and Performance Management Interventions to facilitateenhanced project and programme levels of service

Contract & Risk Assurance.

Ensure routine and effective capacity building activities areconducted in order to build the long-term and sustainable capacityof national staff

Participate in, and advocate PMs' participation in, relevantCommunities of Practice

Actively interact with PMs and the wider PM community to sharecase studies, lessons learned and best practices in the KnowledgeSystem

Provides feedback to Practice Leads on policy and supportingguidance working to achieve continuous improvement of UNOPSpolicies

Contributes to the oversight of lessons learned procedures,ensuring that lessons learnt are shared in a timely and appropriatemanner.

The Project Management Office (PMO) - Senior Officer directlyimpacts on achievement of project results by assisting the Head ofProgramme to implement effective project management methods andstrategies, reduce risks, cut costs and improve success rates.

This consequently reinforces the visibility and image of theUNOPS as an effective service provider in project services andmanagement and strengthens its competitive position as a partner ofchoice in sustainable development and project services.

Skills

Project Control, Project Planning, Stakeholder Management,Project Team Management

Competencies

Treats all individuals with respect; responds sensitively todifferences and encourages others to do the same. Upholdsorganisational and ethical norms. Maintains high standards oftrustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit.Collaborates and supports the development of others. For peoplemanagers only: Acts as positive leadership role model,motivates, directs and inspires others to succeed, utilizingappropriate leadership styles.

Demonstrates understanding of the impact of own role on allpartners and always puts the end beneficiary first. Builds andmaintains strong external relationships and is a competent partnerfor others (if relevant to the role).

Efficiently establishes an appropriate course of action for selfand/or others to accomplish a goal. Actions lead to total taskaccomplishment through concern for quality in all areas. Seesopportunities and takes the initiative to act on them. Understandsthat responsible use of resources maximizes our impact on ourbeneficiaries.

Open to change and flexible in a fast paced environment.Effectively adapts own approach to suit changing circumstances orrequirements. Reflects on experiences and modifies own behavior.Performance is consistent, even under pressure. Always pursuescontinuous improvements.

Evaluates data and courses of action to reach logical, pragmaticdecisions. Takes an unbiased, rational approach with calculatedrisks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner.Communication indicates a consideration for the feelings and needsof others. Actively listens and proactively shares knowledge.Handles conflict effectively, by overcoming differences of opinionand finding common ground.

Education Requirements

Required

Bachelor's degree (or equivalent) in Project Management with 4years of relevant experience OR

Master's degree (or equivalent) in Project Management with 2years of relevant experience is required.

Desired

PRINCE2 Practitioner certification is highly desirable.

Experience Requirements

Required

Relevant experience is work in project management.

Desired

• Experience of working in multicultural environments or UNsystem organizations in a developing country is desired.
• Experience in development or humanitarian contexts isdesired
• Experience with data analysis, management reporting and projectmanagement tools and information management systems is a strongadvantage
• Experience working in developing countries (especially Africa)is a strong advantage Experience working in an internationalenvironment is highly desired
• Experience dealing with government officials is anadvantage
• Experience working on infrastructure project is anadvantage

Language Requirements

Language: French

• Proficiency Level: Fluent
• Requirement: Required

Language: English

• Proficiency Level: Intermediate
• Requirement: Required

Additional Information

• UNOPS does not accept unsolicited resumes.
• UNOPS will at no stage of the recruitment process requestcandidates to make payments of any kind.
• Applications to vacancies must be received before midnightCopenhagen time (CET) on the closing date of the announcement.Applications received after the closing date will not beconsidered.
• Only shortlisted candidates will be contacted and invited toproceed to the next stage of the selection process, which mayinclude various assessments.
• UNOPS embraces diversity and is committed to equal employmentopportunity. Our workforce consists of a wide range ofnationalities, cultures, languages, races, gender identities,sexual orientations, and abilities. We strive to sustain andstrengthen this diversity, fostering an inclusive workingenvironment where all personnel are treated with respect and haveequal access to opportunities.
• UNOPS evaluates all applications based on the skills,qualifications and experience outlined in the vacancy announcement.We are committed to a fair and transparent selection process andwelcome diverse perspectives, including those of women, indigenousand racialized communities, individuals of diverse genderidentities and sexual orientations, and persons withdisabilities.
• We are committed to enabling all candidates to perform at theirbest during the assessment process. If you are shortlisted andrequire support or reasonable accommodation to complete anyassessment, please inform our human resources team upon receivingyour invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse(SEA), sexual harassment, and other forms of abusive conduct,including discrimination, abuse of authority, and harassment. Touphold these standards, background checks are conducted for allfinal candidates to help ensure that individuals with a history ofsuch conduct are not hired. By applying for a position with UNOPS,candidates acknowledge and consent to these verificationprocesses.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint acandidate at a lower level than the advertised level of thepost.
• For retainer contracts, you must complete a few mandatorycourses (they take around 4 hours to complete) in your own time,before providing services to UNOPS. Refreshers or new mandatorycourses may be required during your contract. Please note that youwill not receive any compensation for taking courses andrefreshers. For more information on a retainer contract here.
• For more details about the contract types, please clickhere.
• All UNOPS personnel are responsible for performing their dutiesin accordance with the UN Charter and UNOPS Policies andInstructions, as well as other relevant accountability frameworks.In addition, all personnel must demonstrate an understanding of theSustainable Development Goals (SDGs) in a manner consistent with UNcore values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on allpotential personnel. Recruitment in UNOPS is contingent on theresults of such checks.