General
Description of assignment title: Digital Transformation and AI Support Assistant
Assignment country: Tunisia
Duty stations: Tunis
Work location: On UN premises
Expected start date: 08/03/2026
Duration: 12 monthsLong-term benefits and allowances
Sustainable Development Goal: 17. Partnerships for the goals
Host entity: UNFPA
Modality: Onsite
Type: National
Volunteer category: Associate UCoS from Apr2026
Work schedule: Full-time
Number of Assignments: 1
Details
Mission and objectives:
- UNFPA, the United Nations Population Fund, is the sexual and reproductive health agency of the UN. It works to uphold the rights and choices of women, girls and young people across more than 150 countries. UNFPA aims to ensure that every pregnancy is wanted, every childbirth is safe, and every young person can fulfil their potential.
- The challenges are immense: Almost half of all pregnancies are unintended, one in three women faces physical or sexual violence, and every two minutes a woman or girl dies from causes related to pregnancy or childbirth, most of them preventable. UNFPA tackles these issues head-on, reaching millions of women, girls and young people every year with vital information about their bodies and rights, essential health services, and protection from violence.
- Only when every person can access accurate information, quality care, and the freedom to make choices about their bodies safely and with dignity can they realize their full potential, and help shape a better future for all.
Context:
- UNFPA is the United Nations sexual and reproductive health agency. Our mission is to deliver a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled.
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- Following the Resident Coordinator's recommendation to bolster UN Country Team engagement with the UN 2.0 initiative, the UNFPA Tunisia Country Office is integrating Artificial Intelligence and modern digital workflows to optimize internal efficiency and maximize programmatic reach. This assignment bridges data automation and youth-centric development, using UNFPA's professional suite of Google Tools to streamline data-driven tracking for Sexual and Reproductive Health and youth empowerment initiatives across Tunisia.
- This volunteer assignment is supported by the Swiss Embassy in Tunisia as part of an initiative in partnership with the United Nations Volunteers (UNV) program to enhance youth inclusion, with a focus on the inclusion of young people with disabilities (2024-2026). Therefore, applications from young people with disabilities who meet the required qualifications are strongly encouraged.
Task description:
- Within the delegated authority and under the supervision of the Head of Office, the UNV Digital Transformation and AI Support Assistant will contribute to the following areas of work:
- Support to workflow automation (Google Workspace)
- Support the design and maintenance of simple automated tools using Google Sheets and Google Forms to help reduce manual data entry and improve basic tracking of activities
- Assist in improving internal coordination tools (e.g., meeting schedules, document tracking lists) to make information sharing easier across programmatic and operations teams
- Contribute to the gradual improvement of simple workflow processes under guidance from staff members
- Support to safe and responsible use of AI for analysis
- Assist in testing approved AI tools (e.g., Google Gemini) for basic tasks such as summarizing reports, extracting key points from documents, and organizing meeting notes
- Support staff in identifying relevant information from narrative reports and donor updates using AI-assisted tools, while respecting data privacy and security rules
- Help document simple use cases of AI applied to daily office tasks under supervision
- Support to data visualization and dashboards (SRH, GBV, Youth, PD)
- Assist in updating and maintaining basic dashboards in Looker Studio under guidance from technical staff
- Support the compilation and organization of data related to SRH, GBV, youth engagement, and program activities across regions
- Contribute to improving the clarity and accessibility of visual data outputs for internal use and reporting purposes
- Support to digital youth engagement tools
- Assist program teams in reviewing and updating simple digital tools used for youth engagement (e.g., feedback forms, information platforms)
- Contribute ideas on how basic digital or automated solutions could improve responsiveness to young users
- Support testing of user-friendly improvements under supervision of program staff
- Support to internal digital learning and knowledge sharing
- Assist in preparing short and simple guidance notes ("cheat sheets") on Google Workspace tools and basic digital practices
- Support peer-to-peer learning sessions by helping organize materials and demonstrations for staff
- Contribute to promoting good practices on data security and responsible use of digital tools in daily work
Eligibility criteria
Age: 18 - 80
Required experience: 1 month
Donor priorities:
- .
Nationality: Candidate must be a national, legal resident or hold refugee status in the country of assignment.
Additional eligibility criteria:
Assignment requirements
Relevant experience:
- 1 month
Languages:
- French, Level: Fluent, Required
- English, Level: Fluent, Required
- Arabic, Level: Fluent, Required
Required education level:
- Bachelor's degree in Information Technology, Computer Science, Data/Business Analytics, Digital Communications, or a related field.
Competencies and values:
- Integrity.
- Respect for Diversity.
- Assiduity and professionalism
- Accountability.
- Planning and organising.
- Communication and Teamwork
- Adaptability and Flexibility.
- Creativity and innovation.
- Self-management.
Skills and experience:
- At least one (01) month up to one (01) year of professional experience
- Strong hands-on familiarity with the Google Workspace ecosystem (Docs, Sheets, Slides, Forms); exposure to Google Apps Script or macros is highly valued.
- Practical understanding of basic generative AI tools and how to write effective, secure prompts to clear daily administrative bottlenecks.
- Proven ability to translate raw tabular data into clear visual charts or dashboards (using Looker Studio, Excel, or similar visual tools).
- Strong organizational, interpersonal, and collaborative skills to work effectively with both tech-centric and non-tech-centric team members.
Area(s) of expertise:
- Data science, information management, Artificial Intelligence
Driving license:
Other information
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