Gastroenterology Triage Nurse

Gastroenterology Triage Nurse

Job Summary

Job Summary

The Division of Pediatric Gastroenterology at the University of Utah School of Medicine is seeking a Clinical Nurse to function as a member of the Gastroenterology team. The team consists of 9 RNs working with 6 NPs and 20 MDs. Responsible for delivering professional nursing care to patients via phone or patient portal. Utilizes strong organizational and leadership skills to assess patient status; implements clinical nursing interventions to modify symptoms; develops, implements, and evaluates patient care plans and patient education materials to enhance and improve outcomes and ensure a safe and therapeutic environment.

The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care. For more information about the Department of Pediatrics, please visit: http://medicine.utah.edu/pediatrics/. Mutual respect and appreciation are highly valued in the department.

The University of Utah offers a comprehensive benefits package including:

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

Essential Functions

1. Performs phone management with patients' parents, chart review, care coordination, triage, and problem management.
2. Discusses patient and family concerns over the phone and/or via the electronic health record.
3. Provides and develops patient/family education materials surrounding common Gastroenterology disorders.
4. Communicates adjustments in treatment plan to families.
5. Formulates care plans for specific patients and documents the nursing process in patient's record.
6. Evaluates patient response to interventions and modifies plan of care as needed to achieve health care goals. Communicates adjustments or changes in treatment plans to patient/family.
7. Develops and participates in patient and family education about care programs.
8. Communicates lab & other test results to families.
9. Provides medication refills.
10. Assists providers and staff with patient-related paperwork, including letters of medical necessity, DMV forms, school care plans, and pre-authorizations.
11. Maintains a safe and therapeutic patient care environment.
12. Works closely with triage team and gastroenterology staff to provide high-quality, efficient care to patients and their families.
13. Keeps current on advances in nursing care by participating in educational programs.
14. 14. Utilizes knowledge of medications, procedures, infection control, and safety precautions, and initiates appropriate interventions in crisis situations.
15. Participates in total quality management to positively affect patient and system outcomes to improve care.
16. Partners closely with the EoE (Eosinophilic Esophagitis) Program Coordinator to provide clinical guidance from a nurse perspective, support onboarding, streamline workflows, and serve as an escalation point for complex EoE care.
17. Actively engages with the EoE Quality Improvement Team, including participation in two monthly QI meetings to lead improvement projects, assist in resolving bottlenecks in the EoE clinic, and monitor clinical outcomes*.*

Comments The above responsibilities will be shared with other nurses and medical assistants in the Department. Incumbent will be expected to provide high-quality patient care in an organization focused on patient safety, patient and parent satisfaction, and positive patient outcomes; advocates for patients and families to ensure unique needs are met; collaborates with highly skilled team members dedicated to achieving patient goals and providing world-class care; actively participates in educational opportunities. Education in patient management is ongoing, with support from division practitioners and support staff.

The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Minimum Qualifications

Required

Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.

Preferred

Some positions may require additional certifications such as Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Neonatal Resuscitation Program (NRP) within one year of hire.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Preferences

Special Instructions

Requisition Number: PRN45891B

Full Time or Part Time? Full Time

Work Schedule Summary: Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours may vary based on operational needs.

Department: 00848 - Pediatric Administration

Location: Campus

Pay Rate Range: $32.14 to $43.88

Close Date: 11/11/2026

Open Until Filled:

To apply, visit https://apptrkr.com/9758584"">https://utah.peopleadmin.com/postings/207038

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