Computer Assistant

Computer Assistant

Announcement

Job Summary

Provides computer support by troubleshooting and correcting problems with computer hardware or software applications. Hybrid position made up of assistant and entry level computer positions (including but not limited to: Systems Support Assistant, PC Maintenance Technician, Production Assistant, etc.) May assist technicians and other computer staff with hardware and software applications. Maintains network accounts and programs for specific department needs. Serves as a help desk resource for assigned areas.

Responsibilities

• Provides computer support by troubleshooting and correcting problems with computer hardware or software applications.
• May assist technicians and other computer staff with hardware and software applications. Maintains web sites.
• Maintains databases, network accounts and programs for specific department needs. Backs up department computer systems on scheduled intervals.
• Serves as a help desk resource for assigned areas.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

• Nearly Continuously: Sitting, hearing, listening, talking.
• Often: Repetitive hand motion (such as typing), walking.
• Seldom: Bending, reaching overhead.

Minimum Qualifications

Associate’s degree in a computer related field or equivalency (one year of education can be substituted for two years of related work experience). Two years of related experience preferred. Demonstrated computer skills, human relations and effective communication skills are required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. • Do you have a related Associate's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
     • Yes
     • No
2. • How many years of related work experience do you have:
     • Less than 1 year
     • 1 year or more, but less than 2 years
     • 2 year or more, but less than 4 years
     • 4 years or more, but less than 6 years
     • 6 years or more

Applicant Documents

Required Documents

1. Resume
2. List of References

Optional Documents

1. Cover Letter

Contact

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169
By Email: employment@utah.edu