Academic Services Officer III - Dept. Undergraduate Medical Education
Wayne State University is searching for an experienced Academic Services Officer III - Dept. Undergraduate Medical Education at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
This position is an integral part of Medical Education/UME as it directs the faculty
development for new and existing faculty, residents responsible for teaching the clinical clerkship courses for the M3 medical students.
Essential Duties:
Essential Functions (Job Duties)
- Build sustained, trust-based partnerships with pre-clerkship faculty and course directors.
- Serve as a primary point of contact for teaching, assessment, and facilitation support.
- Provide individualized coaching that supports teaching effectiveness, professional growth, and adaptive problem-solving in dynamic instructional settings.
- Collaborate with faculty to refine session design and instructional strategies.
- Support active learning approaches and small-group pedagogy.
- Help faculty design instruction that is feasible, flexible, and responsive to changing curricular needs.
- Promote alignment across courses and longitudinal curricular threads.
- Support faculty in developing and refining feedback practices.
- Partner with faculty to review learner performance data and identify practical improvement opportunities.
- Support alignment with competency-based and programmatic assessment expectations.
- Collaborate with course directors to review course evaluations and curriculum data.
- Translate evaluation findings into actionable, faculty-centered improvements.
- Support continuous quality improvement and accreditation efforts.
- Support inclusive, psychologically safe learning environments for students and faculty.
- Encourage thoughtful experimentation and innovation in teaching and assessment.
- Support effective use of educational technologies and responsible AI tools.
- Coordinate with clerkship-phase faculty development to support vertical integration.
- Participate in the regional and national activities of the AAMC for faculty development.
- Perform other duties or projects assigned.
Unique duties:
Collaborate with the administration to create and execute a professional development protocol that is essential to the development of new and existing faculty and staff responsible for teaching and supporting the clinical clerkship component of the MD curriculum. Serve in a mentoring capacity to faculty during instructional planning by supporting them with the integration of instructional best practices that are rooted in the science of learning. Develop meaningful and intentional relationships across the University to create learning resources that meet the needs of the School of Medicine and the Office of Medical Education and its stakeholders. Track and report both quantitative and qualitative results from training activities through course evaluations and in-person observation to identify trends and opportunities for faculty development trainings and coaching. Directs the UME Coaching Program for faculty.
Qualifications:
- Master’s or doctoral degree in education, learning sciences, instructional design, or a health professions doctorate with educational expertise.
- Experience supporting or teaching in pre-clerkship or early clinical medical education.
- Demonstrated ability to build trust, coach faculty, and work effectively in complex organizational environments.
- Work effectively with diverse academic, cultural and ethnic backgrounds of faculty, staff and students
- Highly effective oral and written communication skills
Preferred qualifications:
Experience with competency-based or programmatic assessment approaches. Experience coaching faculty, facilitating small groups, or using active learning strategies. Engagement in educational scholarship or innovation.
School/College/Division:
H06 - School of Medicine
Primary department:
H0671
Employment type:
- Regular Employee
- Job type: Full Time
- Job category: Academic/Faculty
Funding/salary information:
- Compensation type: Annual Salary
- Hourly rate:
- Salary minimum:
- Salary hire maximum: $90,411.00
Working conditions:
This position is an AAUP-represented position.
Job openings:
- Number of openings: 1
- Reposted position: No
- Reposted reason: None (New Requisition)
- Prior posting/requisition number:
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
Wayne State University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, religion, age, sexual orientation, familial status, marital status, height, weight, disability, veteran status, or any other characteristic protected by applicable law. The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.
