Salary: £32,722 to £33,662 with progression to £35,302 per annum
Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 08 November 2026
The Role
Our web estate is a key tool for communicating with our range of audiences, which is why we are looking for a passionate individual to join an established and growing team to support in our digital ambitions for the future.
As a Digital Content Editor, you will plan, create, and edit effective and optimised digital content to support strategic objectives and user requirements. You will also provide support for web projects, managing content workflow and maintaining content guidelines and standards.
Working across digital content design, you will work as part of the Web Content Team to deliver user focused web design and content. As a Digital Content Editor, you will work to integrate best practice throughout the web design process.
Working across digital content design, you will work within the Web Content Team based in the Faculty for Humanities and Social Sciences to deliver user focused web design and content. As a Digital Content Editor, you will work to integrate best practice throughout the web design process.
This post is a fixed term contract unitl 31 July 2028
If you have any questions about the role please contact Linda Jameson, Web Content Manager, email: linda.jameson@ncl.ac.uk
To apply please upload your CV and cover letter evidencing how your skills and experience align to the person specification outlined within the job description.
Key Accountabilities
- As part of the Marketing Team, you will work across all aspects of our services, including:
- Digital marketing and campaigns
- Digital transformation: design thinking, digital experience, solution development, service design
- Innovation and emerging technologies
- Brand and reputation management
- Student recruitment
- Business and enterprise
- Research impact
- Create and edit effective content to:
- support business goals and meet user needs
- be optimised for search engines and mobile devices
- support digital marketing and social media campaigns
- meet the University’s content guidelines and standards
- Work to develop and implement an effective SEO strategy in relation to our web content
- Where appropriate, participate in internal and external client meetings, planning sessions and wash-ups
- To implement user centred content design principles, including web usability, writing for the web, web content creation and user experience design
- Use content measurement frameworks to evaluate outputs, continuously assessing working methods and processes and implement recommendations for improvement
- Test and approve content as part of quality assurance and workflow processes
- Provide support for website usability research such as user testing data write up and analysis, survey analysis and interpretation of web statistics
- Use research and analytics findings to inform content improvements for the University website and to monitor the effectiveness of the website
- Provide advice and editorial support to the editor network and colleagues across the University
- Other duties as required to support online and digital requirements as required
The Person
Knowledge, Skills and Experience
- Practical experience in a similar role.
- Excellent copywriting skills and experience of writing for the web, including the ability to author effective micro-content, write for mobile and practise search engine optimisation techniques
- Proof reading skills and ability to sub-edit copy into house style
- Significant experience of the Adobe Creative Suite and other visual design tools
- Demonstrable knowledge and experience of web usability, readability, accessibility and content delivery using best practice
- Confidence in using web content management systems and digital publishing platforms
- Significant experience of using digital analytics tools to report on website performance and of using data to make recommendations for improvement
- Ability to effectively communicate our brand standards through content design
- Outstanding organisational skills with the ability to manage multiple projects at same time
- Able to identify and manage internal and external stakeholders, building relationships whilst meeting user needs. You will understand how to work with stakeholders and contribute to building relationship, using evidence to explain decisions made
- Strong motivation for delivering an excellent customer service
- Exceptional interpersonal skills with proven success in building relationships, internally and externally, influence and drive decisions
- Competent at working with colleagues with less of an understanding of digital design and able to help them understand and express their requirements
- Experience desired in creating effective information architecture for user journeys and wireframes for content design, including using software and websites (ie Figma, Adobe XD, etc.)
- Experience desired in conducting and applying user research to digital design, ensuring a user focussed design
Desirable
- Knowledge of the Higher Education sector
Attributes and Behaviour
- Use clear, concise and accurate communication, tailoring your approach accordingly and encouraging a two-way communication process
- Work collaboratively with others, play a positive role in the team, establish and grow relationships across projects where different skills, expertise and opinions are valued
- Generate a range of viable options and decides on an appropriate course of action that best fits user, organisational and area goals
- Manage time and resources by prioritising and organising effectively
Qualifications
- Educated to degree level in a relevant discipline or possess equivalent industry experience
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 29877
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