Senior Business Operations Officer
Department: Arts & Humanities Faculty Office
About us:
The Digital Futures Institute (DFI) at King’s was launched in April 2023 to connect multi- and interdisciplinary research across King’s College London on how technology can better serve individuals and communities. The Institute is hosted in the Faculty of Arts and Humanities and so this role sits with the Arts and Humanities Faculty Business Operations team, but its scope is university wide.
About the role:
The Senior Business Operations Officer plays a key part in the following day-to-day operations of the Institute: finance and resource management, procurement, human resources, estates, event management, manging shared inbox, and other projects around space and equipment management. The postholder will support the Digital Futures Fellows scheme and work closely with the Directors of Research and Education and Senior Institute Manager to ensure it runs smoothly. The role also provides a high level of customer service support in collaboration with key stakeholders in the Institute, Faculty of Arts and Humanities and central service teams.
This is a full time (35 hours per week), and you will be offered a fixed term contract until 01/07/2028
About you:
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Demonstrable professional experience of effective and efficient administrative operations (preferably in an academic environment, research, charity, or other not for profit environment).
- Excellent interpersonal skills, able to interact with a wide variety of people in a professional and assured manner.
- Excellent skills using technology and IT (including a broad range of software applications, especially Microsoft suite of programs and intermediate/advanced use of Excel) and an interest in expanding and improving these.
- Excellent written and spoken communication skills including appropriate use of English in formal documents, professional emails, minutes, and confidence in corresponding with internal and external stakeholders.
- Experience of budgetary and financial administrative processes (eg: raising purchase orders, invoicing, reconciliation, payments), with strong numeracy and data analysis skills, demonstrating accuracy and a high degree of attention to detail.
- Excellent organisational skills with the ability to manage time effectively, work flexibly and prioritise workload to meet deadlines and to multi-task to work to competing deadlines in a busy work environment.
- Demonstrable commitment to continuous improvement, reviewing processes and propose improvements, with an ability to identify and address potential operational problems/inefficiencies.
- An enthusiastic and flexible team player with a proactive, ‘can do’ attitude.
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further Information
At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.
The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant’s own work and experience. AI tools should not be used during interviews unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here.
We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.
We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.
To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.
Grade and Salary: £39,755 - £42,494 per annum, including London Weighting Allowance
Job ID: 162025
Post Date: 28-Oct-2026
Close Date: 11-Nov-2026
Contact Person: Virginia Elgar
Contact Details: virginia.elgar@kcl.ac.uk
