Instructional Course Builder

About Binghamton University

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description

Budget Title: Instructional Support Technician (SL-3)

Salary: $64,000 - $71,000 (commensurate with experience)

Binghamton University seeks Instructional Course Builders to build high-quality online courses. As part of the instructional design team, you will work with faculty to transform their course materials into asynchronous online courses, focusing on engagement and academic rigor, while ensuring accessibility and compliance to educational and accessibility standards.

This is a fully in-person position located at Binghamton University's main campus in Vestal, NY.

Tasks

• Work with faculty subject matter experts (SMEs) in-person and on Zoom to build online courses and their components:
  • HTML/CSS pages
  • Content/Modules
  • Assignments
  • Discussions/Groups
  • Rubrics
  • Quizzes & Question Library
  • Gradebook
  • Release Conditions/Intelligent Agents
  • Checklists
  • Announcements
• Use educational technology tools (such as Articulate Storyline, Camtasia, Adobe Suite, etc.) to create online learning content that engages students and supports accessible learning and regular and substantive interaction (RSI)
• Assist faculty SMEs in making sure their course content is aligned and properly scaffolded
• Assist faculty SMEs in making sure their online courses meet Title IV requirements for regular and substantive interaction (RSI) and federal and state requirements for web accessibility, such as WCAG 2.2
• Evaluate online courses for pedagogical quality and other standards (accessibility, RSI, etc.) using proven rubrics (OSCQR, Quality Matters) and supporting faculty through any necessary changes
• Manage multiple build timelines, keeping faculty on track
• Work alongside course builders, instructional designers, and other educational professionals to provide quality support for online education

Knowledge, Skills and Abilities

• The ability to collaborate effectively with stakeholders through a project from start to finish
• The ability to creatively apply technologies and multimedia solutions to real-world education or training challenges
• Knowledge of New York State and U.S. Federal accessibility standards
• Ability to communicate pedagogical concepts to technical and non-technical clients/audiences
• Knowledge of instructional design models (backwards design, ADDIE, etc.)

Requirements

• Bachelor's degree
• Customer service experience
• Experience managing multiple projects with competing deadlines
• Experience working with learning management systems (Brightspace, Canvas, Blackboard, etc.)

Preferred

• A Master's degree in education, educational technology, instructional design, or a related field
• Experience using HTML/CSS
• Experience building courses in Brightspace
• Experience modifying learning materials to meet accessibility standards

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.

Application Instructions

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=204951

Deadline for Internal Applicants: October 2, 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.