Deadline for Applications
November 15, 2026
Hardship Level (not applicable for home-based)
A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate Type
UNOPS LICA4
Target Start Date
2026-09-01
Terms of Reference
1. General Background
UNHCR Korea’s Private Sector Partnership Service team has achieved a significant growth since 2009 and broadened the base for continued expansion of fundraising programs. For this, UNHCR Korea aims to have a staff responsible for Faceto-Face (F2F) Agency management that will help the team to drive more effective fundraising in the Face to-Face program, which is the largest acquisition channel for UNHCR Korea.
2. Purpose and Scope of Assignment
The main objective of this LICA is to assist management of the outsourced Agencies which provide Face to-Face Fundraising services to UNHCR to ensure that the F2F Agency Program achieves targets and deliver the most valued services to UNHCR. The LICA will also be responsible for identifying new growth opportunities for the F2F Agency Program. The following is a list of responsibilities for this LICA:
Manage Face-to-Face Agency Programs
- Assists in establishing productive, professional relationships with Agencies which provide Face to-Face (F2F) Fundraising services to UNHCR;
- Assists in maintaining good professional relationships and rapport with the Agencies and liaise closely with them on a daily basis;
- Ensures that F2F Agency Programs achieve targets and provide services in compliance with UNHCR rules and regulations;
- Monitors and tracks budgets for F2F Agency Programs;
- Forecasts and tracks key performance indicators for F2F Agency Programs;
- Oversees campaign costs and processes invoices for F2F Agency Programs;
- Provides regular training to F2F Agency Fundraisers on UNHCR issues, new fundraising campaigns, F2F Code of Conduct, workflows, and etc.;
- Ensures that F2F Agency Fundraisers are properly trained and represent UNHCR in a professional manner by coordinating professional mystery shopping activities;
- Proactively assesses, clarifies, and validates F2F Agency Programs needs on an ongoing basis;
- Communicate clearly the results and the progress of the F2F Agency Programs to the Face-to Face Manager;
Administration and Support
- Contributes to developing effective F2F Fundraising materials and campaign contents;
- Assist in procurement processes for Face-to-Face activities including the preparation of RFQs or RFPs, receipt of quotations, bids or proposals in compliance with the procurement standards and rules;
- Assists in managing, organizing and delivering the equipment and supplies necessary for the F2F Agency Programs;
- Provides management support for UNHCR’s Private Sector Partnerships work as a team member;
- Performs other duties as required.
3. Monitoring and Progress Controls
The individual contractor will perform duty in a combination of office and flexible working environment in line with UNHCR Korea’s guidelines under direct supervision of Associate PSP IG Officer.
4. Qualifications and Experience
a. Education
- Completion of high school diploma or University degree in preferably Business, Economics, Marketing, Communication or International Development
b. Work Experience
- Minimum 1 year of relevant working experience with High School diploma; or 0 year of experience with Bachelor or equivalent or higher
c. Key Competencies
- Excellent communication skills
- Strong interpersonal skills
- Analytical, decision-making and management skills
- Excellent listening, negotiation and presentation skills
- Ability to manage multiple projects concurrently
- Ability to learn new systems quickly and create improved efficiency
- Fluency in Korean and English (both written and spoken)
d. Preferred Qualifications
- Interest in humanitarian activities or international organizations.
Standard Job Description
Required Languages
English
Korean
Desired Languages
Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance
Remote
No
Important notice:
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training). Read about how to avoid scams and fraudulent job offers.
Please note that applications are only accepted via the UNHCR online recruitment platform. CVs and/or application requests sent via email will not be answered, reviewed nor considered.
For external applicants:
- We would like to call your attention on the eligibility of International Professional (P) category: According to our Recruitment and Assignments Policy, P staff members will not normally serve in the country of their nationality, and the first regular appointment in the P category must be outside the staff member's country of nationality. In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.
- In case of technical difficulties when applying, external applicants (not current UNHCR workforce members) can write to recruitmentcase@unhcr.org.
For former UNHCR Colleagues:
- Former UNHCR employees who are on mandatory break-in service or have separated from UNHCR after 1 October 2022 should create an account through this platform. Once you fill in your basic personal information (employee ID, birth date, name, email address), Workday will identify you as prior personnel and merge your employee account with your external applicant account.
