Salary: £31,861–£35,302 per annum
Contractual hours: 37
Basis: Full Time
Package: Full details can be found here - https://www.ucb.ac.uk/about-us/work-for-us/rewards-and-benefits/
Job category/type: Professional Services
Job reference: REQ000657
Job description
University College Birmingham is seeking two Apprenticeship Operations Administrators to join our developing Centre for Apprenticeships. As part of our Operations team, you will help deliver an organised, responsive service for apprentices, employers and colleagues across the University.
You will provide administrative support across the Centre, helping keep the systems, records, communications and day-to-day arrangements behind our service running effectively. This will include coordinating meetings and training activities, maintaining shared resources and documentation, responding to enquiries and supporting colleagues across the team.
Alongside this wider support, you will help administer apprentice and employer onboarding, maintain accurate records, update systems and coordinate documentation throughout the apprenticeship journey. You will also support funding and contractual processes, financial administration and the preparation of information for audit and monitoring.
Working closely with Operations colleagues, Progress Coaches and academic teams, you will help ensure information is complete, accessible and up to date. You will follow up outstanding actions, keep colleagues informed and recognise when an issue needs further attention.
We are looking for organised, approachable colleagues with strong attention to detail, confidence using digital systems and databases, and experience of managing competing administrative priorities. You will understand the importance of confidentiality and accurate records, communicate clearly and take responsibility for following work through.
Experience in apprenticeships or education would be valuable. We also welcome applicants who bring relevant administrative experience from other settings and can demonstrate an understanding of apprenticeship provision.
These roles offer the opportunity to contribute to a developing team whose work supports apprentices throughout their programmes.
For an informal discussion about the role, please contact Martina Archer, Apprenticeship Operations Manager, at m.archer@ucb.ac.uk.
Interviews will take place on Thursday 10th December 2026.
Standard Information
UCB is an equal opportunities employer.
University College Birmingham is proud to be TEF rated Silver, with a Good Ofsted rating
UCB has achieved the Investors in Diversity Bronze Award.
You may need to obtain permission to work in the UK if you don’t already have the unrestricted right to work in any role. There are various types of visa which include the right to work. You can check if you need a UK visa using the Government’s online tool and find information about UK visa routes and the eligibility criteria that must be met for each route Work in the UK - GOV.UK (www.gov.uk). All staff are required to prove their right to work in the UK before they start work.
All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement.
All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.
