Project Delivery & Operations Officer (mat cover)
Job number: BUS00908
Faculties: Business School
Departments: Business School
Salary or Salary range: £48,246 - £58,318 per annum
Location/campus: South Kensington Campus - Hybrid
Contract type work pattern: Full time - Fixed term
Posting End Date: 17 Nov 2026
About the role
Are you a highly organised project professional who thrives on keeping innovative work on track? Imperial Business School’s IDEA Lab is looking for a Project Delivery & Operations Officer to cover a period of maternity leave. You will provide project management and operational support to the team behind our world-leading online, blended and on-campus programmes, helping to keep us at the forefront of digital education.
The IDEA Lab plays a critically important role in Imperial Business School’s education strategy, building new capabilities in online, blended and on-campus delivery, using analytics to understand and improve student learning, and utilising and pioneering new technologies to create an innovative learning experience to support faculty members and students.
What you would be doing
- Coordinating IDEA Lab projects from intake and scoping through to delivery and closure, keeping them on schedule and within agreed scope and budget.
- Scheduling, coordinating and chairing stand-ups, kick-offs and project meetings, and managing agendas, logistics and communications.
- Managing Asana to track progress and assign tasks, and training and supporting colleagues to use it effectively.
- Documenting and improving project processes to streamline workflows and strengthen the team’s operational maturity.
- Planning project resources and maintaining risk registers and issue logs, proposing mitigations where delivery is at risk.
- Acting as a liaison between team members, senior leaders and external partners, reporting clearly on project status, decisions and changes.
What we are looking for
- A degree or equivalent professional experience.
- Proven experience supporting the successful delivery of complex projects relating to online and blended learning.
- A thorough understanding of project management techniques, and familiarity with project management software such as Asana.
- Experience producing comprehensive reports for a variety of stakeholders, communicating complex information clearly and succinctly.
- Exceptional written and verbal communication skills, and the confidence to work with senior stakeholders and multidisciplinary teams.
- Excellent organisational, problem-solving and administrative skills, with meticulous attention to detail.
- Experience of working in a fast-paced and dynamic team environment.
Experience in higher education, familiarity with e-learning platforms (such as Canvas, Moodle or Blackboard) or a recognised project management qualification (such as PRINCE2, APM PMQ or PMP) would be an advantage.
What we can offer you
- The chance to join an ambitious and dynamic team at the forefront of creating high-quality learning solutions for a world-leading business school.
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 43 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
This is a full-time and fixed term maternity cover post, with hybrid working available (60% on-site – our team anchor day is Tuesday, plus two other days across the week).
This is a temporary appointment to cover the duties of a member of staff whilst they are on maternity leave. The fixed term tenure given above may change should the member of staff exercise their right to return to work earlier or delay their return to work.
If you require any further details about the role, please contact: Stephen Vaz – s.vaz@imperial.ac.uk.
Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.
We reserve the right to close the advert before the stated closing date, should we receive a high volume of applications. Please submit your application as early as possible to avoid disappointment.
If you have any general queries about this vacancy, please contact the hiring manager listed in the ‘Further Information’ section. Alternatively, you can contact the Recruitment Hub at recruitmenthub@imperial.ac.uk, and we will be happy to assist you.
If you experience any technical issues that prevent you from submitting an application, please contact our Technical Support team at support.jobs@imperial.ac.uk, who will be able to help resolve the issue.
About Imperial
Welcome to Imperial, a global top-ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial College London.
Our Culture
We work towards equality of opportunity, eliminating discrimination, and creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our web pages.
Proud signatory of the Armed Forces Covenant. We welcome applications from the Armed Forces community.
Our values are at the root of everything we do, and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.
