Operations Coordinator, The John C. Stalker Institute of Food and Nutrition

Company Description

Framingham State University was founded in 1839 for a singular purpose - to meet a public need and promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast.

FSU currently enrolls about 4,000 undergraduate and graduate students across 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields. Approximately 50% of undergraduate students identify as students of color and 51% identify as first-generation college students. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism as part of our mission to democratize access to a first-rate education. This commitment has earned FSU nine Insight Into Academia Higher Education Excellence and Distinction (HEED) Awards and led to our recognition in the Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

FSU is ideally situated between Boston and Worcester on land originally stewarded by the Nipmuc people for thousands of years. FSU and the surrounding area are steeped in history, achievement, and innovation, and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by our first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at www.framingham.edu/careers.

Job Description

GENERAL STATEMENT OF DUTIES:

Coordinate operations, logistics, and technology needs for all workshops to go, programs, conferences, events, resources, technology platforms and websites for The John C. Stalker Institute of Food and Nutrition (JSI). Track, quantify, evaluate, and report all program data in accordance with scope of work and strategic priorities. Identify, develop, and implement improved workflow, technology, and operational efficiencies.

SUPERVISION RECEIVED:

Director, The John C. Stalker Institute of Food and Nutrition

SUPERVISION EXERCISED:

None

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

• Coordinate all operational, logistical, and technical aspects of annual training events and all programming initiatives, including but not limited to venue location, contracts, cost analysis, timeline, workflow, staffing, vendors, catering, supplies, signage, communication, and execution of events.
• Assist with and support all professional development offerings and resources.
• Coordinate, maintain, and update all aspects of the JSI and SWITCH websites, including, but not limited to communication with the web team, and ensure compliance and accessibility requirements are met.
• Provide logistical and technical assistance for all online events, including but not limited to set-up, monitoring, and reporting on program and event registrations.
• Create, update, and coordinate all program/workshop to go guides, surveys, forms, data tables, workflows, reports, and certificates of completion.
• Communicate instructor and participant feedback from training events and workshops to the Director and Managers of Education & Wellness and Culinary Programs.
• Forecast, review, and analyze program costs to inform pricing.
• Track, quantify, and evaluate all program data for quarterly reporting in accordance with scope of work and strategic priorities.
• Review, update, ensure compliance with accessibility requirements, and maintain all training materials and coordinate print requests.
• Maintain records, tracking, and recommend the purchase of office equipment and hardware and coordinate annual laptop inventory with the University.
• Evaluate and recommend operational changes to improve workflow and efficiency in compliance with University policies.
• Communicate and work collaboratively with internal and external colleagues, departments, and partners, including but not limited to the Office of Food and Nutrition at DESE, the Department of Nutrition and Health Studies at FSU, as well as campus-wide departments at the University, vendors, contractors, and external partner organizations.
• Represent JSI to internal and external individuals and groups in a positive and professional manner. Respond promptly and professionally to daily communication.
• Accountable for ensuring that equal opportunity, inclusion, and equity are integrally tied to all actions and decisions in areas of responsibility.
• Performs other duties and responsibilities as needed.

WORKING CONDITIONS:

• Travel using personal vehicle throughout the state of Massachusetts, as needed.
• Ability to obtain and transport training materials, including supplies, laptops, etc.

Requirements

MINIMUM QUALIFICATIONS:

• Bachelor's Degree
• Two years of recent professional work experience with proven operational, technical, and administrative skills.
• Proficient in Microsoft 365 applications and Adobe Acrobat with the ability and enthusiasm to learn and adapt to new technologies and software solutions.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and desire to build and maintain effective working relationships with exceptional communication.

Additional Qualifications:

• Greater than two years of recent professional work experience, including conference/event planning.
• Proven ability to work independently and collaboratively while managing multiple projects and competing priorities; strong problem-solving and organizational skills, attention to detail, and the ability to exercise sound judgment.
• Demonstrated strong work ethic; concise, inclusive, culturally responsive, and customer-focused approach that supports collaboration and operational effectiveness.
• Experience with cost analysis and program reporting.
• Experience with digital platforms and tools, such as WordPress, Elementor, Zoom, Qualtrics, Panopto, YuJa Panorama, EqualGround, Constant Contact, and similar content management, survey, accessibility, and learning technologies.
• Experience working with or supporting school nutrition programs and related operations.

Additional Information

This is a full-time, grant-funded, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a union title of Staff Associate. The salary range is $67,000 - $72,000.

This is a grant-funded position. Ongoing employment is contingent upon continued grant funding.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.

Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.

Application Instructions

Candidates must apply online by submitting:

• Cover Letter,
• Resume/CV,
• Equity and Inclusion Statement*,
• Names and contact information for three (3) professional references (references are not contacted automatically upon submission of application).

*Regardless of personal demographic characteristics, FSU has a commitment to hiring candidates who share our commitment to equity and inclusion. The equity and inclusion statement is an opportunity for candidates to discuss past efforts, future plans, research, scholarship, professional skills, experience, and/or willingness to engage in activities that would enhance the University's efforts to promote an equitable and inclusive learning and working community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidates' application materials.

For best consideration, please submit application materials by November 22, 2026. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu.

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