Operations Analyst, Dakar

Operations Analyst

Description

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit www.worldbank.org

VPU Context:

https://www.worldbank.org/en/country/senegal

Unit Context:

The Senegal Country Management Unit (CMU) is a dynamic unit that requires professional excellence and a strong commitment to teamwork. As a central member of the Front Office team, the Operations Analyst will contribute to the CMU's core deliverables. S/he will report to the Operations Manager.

Duties and Respnsibilities:

Working closely with the Senior Operations Officer and the other Operations Analyst, s/he will be responsible for the following tasks and duties:

1. Analytical and Decision-Support Functions

• Provide analytical and research support to the Division Director (DD) and Operations Manager (OM) on strategic, operational, and emerging issues affecting the Senegal CMU.
• Analyze operational, portfolio, budget, and performance data using corporate systems to identify trends, risks, bottlenecks, and opportunities, and translate findings into actionable insights for management.
• Conduct quantitative and qualitative analysis of country programs, sectors, projects, and operational performance to inform priorities and management decisions.
• Draft concise analytical materials that synthesize complex information, highlight key implications, and support follow-up actions.
• Undertake ad-hoc analysis and research on priority issues at the request of management and/or the Senior Operations Officer.

2. Portfolio and Country Operations Analysis

• Support portfolio monitoring and country operations and provide analysis to support timely resolution, escalation, and management action.
• Conduct cross-country and cross-sector analysis to identify recurring issues, lessons, and opportunities to improve portfolio performance.
• Provide targeted analytical support to country teams on critical operational issues and priorities identified by the DD/OM.
• Track actions arising from portfolio reviews and management discussions and report on progress and outstanding issues.

3. Strategic Research and Executive Briefing

• Research and synthesize internal and external information on Senegal CMU-related strategic, economic, operational, and sectoral issues to support the Front Office.
• Develop briefing notes, speeches, talking points, Q&As, presentations, and other materials for senior management, ensuring key messages are concise and evidence based.
• Prepare analytical inputs for high-level meetings, including background, key issues, and relevant data.

4. Front Office Coordination and Management Support

• Draft minutes of meetings chaired by the DD and OM and follow up on agreed actions.
• Support the preparation and follow-up of high-level meetings, missions, and other management team activities.
• Respond to Front Office queries from internal and external clients, in coordination with the relevant teams.

Selection Criteria

• Master's degree or equivalent combination of education and experience. Candidates with a Bachelor's degree, including direct relevant experience in the duty country, may be considered where the combination of skills and on-the-ground expertise is assessed as equivalent
• Minimum of 3 years of relevant experience; experience in public policy, international development, and/or economics is a plus.
• Strong project management and analytical skills with the ability to work with complex data sets.
• Entrepreneurial mindset and ability to work effectively in a multicultural environment and with a diverse range of governments, financial institutions, international and non-governmental organizations, researchers, and other partners.
• Excellent workflow management and task organization skills. Strong drive for results and demonstrated ability to multitask.
• Ability to manage concurrent activities efficiently under pressure, with minimal supervision, and to meet tight deadlines.
• Takes personal ownership and accountability for responding promptly to queries, requests, and needs, meeting deadlines, and achieving agreed results, while working to remove obstacles that may impede execution.
• Strong interpersonal skills and ability to build effective working relationships within and outside the Bank, including with senior-level counterparts.
• Strong communication skills in English and French (oral and written).
• Strong skills in Microsoft Word, Excel, PowerPoint, and AI tools.

As the World Bank Group continues to evolve, we value candidates who:

• Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries.
• Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making.
• Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.