Description
The Enterprise Systems Integration Analyst/Programmer will play a critical role in supporting, enhancing, and integrating the University of Dubuque’s enterprise systems. This position focuses on systems analysis, data integration, automation, and technical problem solving to improve data flow, system reliability, and user experience across campus. The role collaborates closely with functional departments to understand business needs and translates them into scalable, maintainable technical solutions that support the University’s mission.
Requirements
Primary Responsibilities:
- Collaborate with stakeholders across campus to understand business processes, data needs and system challenges
- Analyze existing systems and workflows and recommend technical or process improvements!
- Translate functional requirements into technical designs and specifications
- Develop, maintain, and enhance scripts, procedures, and automation to support institutional systems and workflows
- Utilize scripting and programming languages (e.g., Python, JavaScript, T-SQL) to support data processing, integration and automation
- Ensure code quality, documentation and adherence to best practices
- Create forms and workflows to assist in improving processes and data flow between and within departments across campus
- Automate processes to allow faculty and staff to spend more time interacting with students versus performing arduous tasks and unneeded paperwork
- Be a partner that others across campus can rely upon to provide high-quality assistance and insight regarding needs related to systems, data and processes
- Design, implement, and support integrations between systems using APIs, data feeds and other integration methods
- Monitor and troubleshoot integrations to ensure data accuracy, reliability and performance
- Collaborate with vendors and internal teams on system upgrades, patches and integration changes
- Support and enhance web-based applications, forms and campus portal functionality
- Assist with the configuration and scripting of user-facing systems to improve usability, accessibility, and overall user experience
- Work collaboratively with stakeholders to identify opportunities to better leverage existing web platforms
- Support reporting and analytics initiatives by ensuring reliable data availability and integration
- Assist in the development of reports, dashboards and data extracts used for operational and strategic decision-making
- Serve as a secondary support resource for key enterprise applications, learning system configurations, scripting, and workflows as needed to ensure continuity of operations
- Document system logic, integrations, procedures and technical configurations so they can be supported by others
- Perform other duties as assigned in support of the University’s Mission
Position Skills and Abilities:
- Strong analytical, problem-solving, and technical aptitude
- Ability to manage multiple priorities while producing accurate, high-quality work
- Excellent communication and collaboration skills, including the ability to work effectively with both technical and non-technical stakeholders
- Ability to investigate and understand business processes to deliver effective technical solutions
- Strong attention to detail and commitment to documentation and maintainability
- Self-motivated, adaptable, and highly responsible
- Ability to work independently as well as collaboratively within a team environment
- Experience collaborating with functional users to improve processes through technology
Requirements:
- Undergraduate Degree Required; bachelor’s degree in computer science, Information Systems, Software Engineering, or a related field preferred, or equivalent professional experience
- Familiar with workflow automation, forms platforms, or document management solutions
- Experience working with relational databases and SQL-based systems
- Experience with scripting or programming languages such as Python and JavaScript
- Familiar with API-based integrations and data exchange concepts
- Experience in supporting or developing web-based systems or applications
- Experience working in a higher education or similarly complex, multi-system environment
- Experience supporting or integrating enterprise systems such as student information systems, document management systems, learning management systems or campus portals
