Associate Digital Intelligence and Analytics Officer, Geneva

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

Associate Digital Intelligence and Analytics Officer

IP eLearning Section, IP eLearning and Internal Training Program, WIPO Academy, Regional and National Development Sector

• Grade: P2
• Contract Duration: 1 year (maximum cumulative length of 2 years) *
• Duty Station: CH-Geneva
• Publication Date: 10-Nov-2026
• Application Deadline: 24-Nov-2026, 10:59:00 PM

1. Organizational Context

Organizational Setting

The post is located in the WIPO Academy and supports Academy-wide educational technology (EdTech) initiatives, services and projects.

The WIPO Academy is WIPO's capacity-building arm, delivering intellectual property (IP) education globally through online, hybrid and face-to-face programs, supported by an integrated and evolving digital learning ecosystem.

The Academy plays a central role in strengthening the capacity of countries to use the IP system effectively. It adopts an interdisciplinary approach to IP education, exploring its links with trade, innovation, health, applied sciences, information technology and the creative industries.

Purpose Statement

The purpose of the position is to strengthen the WIPO Academy's data, analytics and AI-enabled capabilities to support effective digital learning services, evidence-based decision-making and continuous service improvement. This role contributes to the development of reliable, secure and responsible data and AI solutions across the Academy's EdTech ecosystem, enabling greater operational efficiency, actionable insights and innovation in support of the Academy's strategic objectives.

Reporting Lines

The incumbent works under the supervision of the eLearning IT Solutions Manager

2. Duties and Responsibilities

The incumbent will perform the following principal duties:

• Support the design, development and maintenance of data engineering, reporting, learning analytics, dashboards, and AI-solutions for WIPO Academy EdTech platforms and initiatives.
• Analyze data and reporting requirements across Academy EdTech services and propose improvements to data models as well as technical specifications and rules.
• Contribute to the review and assessment of existing Academy data sources, reports, dashboards, feedback mechanisms and related initiatives.
• Develop and maintain Data Dictionary and related documentation, in coordination with the relevant Academy and technical stakeholders.
• Support data extraction, transformation, integration and automation across relevant Academy digital services and platforms.
• Develop, maintain and improve dashboards, reports and analytical tools related to performance indicators.
• Monitor and analyze data quality, identify and solve inconsistencies and gaps.
• Apply practical AI methods and tools, as appropriate, to support data extraction, analytical and output tools, and contribute to the design, testing, and validation of AI use cases and pilots.
• Perform other related duties as required.

3. Requirements

Education (Essential)

A first-level university degree in Computer Science, Information Systems, Data Analytics, Data Science, Artificial Intelligence, Educational Technology, Digital Transformation or related discipline.

Education (Desirable)

Advanced university degree

Experience (Essential)

At least three years of professional experience in data analytics, business intelligence, data engineering, AI-enabled applications, information systems or digital service delivery.

Demonstrated experience in data modelling, data quality control and technical documentation.

Demonstrated experience in developing and customizing dashboards, reports and visualizations using Tableau, Power BI or similar business intelligence tools.

Experience supporting cross-system data workflows, integrations, APIs, databases, ETL processes and data pipelines including use of SQL and Python.

Experience working with technical teams, business stakeholders and/or external service providers to deliver digital or data-driven solutions.

Experience (Desirable)

Experience with Moodle-based or other learning management platforms and/or data governance and analytics practices, including learning analytics, data quality frameworks, metadata management, reporting standards and technical documentation.

Experience with JIRA or similar tools for bug tracking, service management, project follow-up or release coordination.

Experience working in an international, multilingual or multilateral environment.

Language (Essential)

Excellent written and spoken English is required.

Language (Desirable)

Knowledge of other official UN languages

Job Related Competencies (Essential)

• Strong analytical and problem-solving skills, with sound understanding of data analytics, business intelligence, reporting workflows and data quality principles.
• Demonstrated ability to perform basic AI-based coding independently
• Ability to translate business and reporting needs into data requirements, technical specifications, data mappings, reporting logic and dashboard outputs.
• Knowledge of databases, APIs, data integration, automation, digital service management and AI-enabled data/analytics services, including responsible innovation and human oversight considerations.
• Understanding of IT systems architecture, privacy, security, accessibility and deployment in a large organization.
• Ability to support testing, release readiness, documentation, user training, quality assurance, operating procedures and knowledge transfer.
• Strong stakeholder coordination, communication, planning and follow-up skills, with the ability to work effectively in a multicultural and multilingual environment.
• Practical knowledge of AI tools and technologies relevant to data engineering, analytics and reporting.

4. Organizational Competencies

1. Communicating effectively.
2. Showing team spirit.
3. Demonstrating integrity.
4. Valuing diversity.
5. Producing results.
6. Showing service orientation.
7. Seeing the big picture.
8. Seeking change and innovation.
9. Developing yourself and others.

5. Information

Annual salary

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. Please note that this estimate is for information only. The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice. The figures quoted below are based on the October 2026 rate of 80.3%.

Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.

By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of your identification and the degree(s)/diploma(s)/certificate(s) required for this position. WIPO recognizes higher educational qualifications obtained from institutions accredited/recognized in the World Higher Education Database (WHED), a list maintained by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed here: http://www.whed.net/. Some higher educational qualifications may not be listed in WHED, and will be reviewed on a case-by-case basis.

Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.