Student Services Adviser (Student Experience and Engagement)
Full Time, Permanent
Salary: £24,480 – £29,006 per annum
Location: Bournemouth Campus
Health Sciences University is a specialist, multi campus health sciences institution operating at the intersection of education, applied research, and clinical practice. Its integrated model brings together academic expertise and multiprofessional clinical delivery within a single ecosystem, positioning the university as a strategic contributor to national and international health workforce development. Working within active clinical environments ensures that research outputs are grounded in operational reality, supporting evidence-informed decision-making for policymakers, system leaders, and health service providers.
About the role
This is an exciting opportunity for a highly motivated, customer-focused person to join our Student Services Team. The Student Services Adviser is the first point of contact for Student Services.The postholder must ensure that appropriate administrative arrangements are made in respect of all Student Services activities, including maintaining well-organised and efficient offices, and ensuring that all appropriate arrangements are made for student appointments and managing team calendars.
The postholder is responsible for providing support for the Peer Assisted Learning (PAL) scheme. Supervising the Student Services Student Ambassadors team ensuring support for events and tasks is coordinated. Support with the administration for Student Experience activities
Student Advisers are required to provide initial advice and guidance on a wide variety of topics to prospective and current students.
The postholder will work within a small, professional and dedicated team within a specialist health institution. We promote continued professional development and support our staff to stay up to date with current developments and best practice.
About the person
To be successful in this role, you need to be adaptable, proactive and forward thinking with the ability to work independently and as part of the team.
You will also require excellent interpersonal and communication skills and experience in providing excellent services. You’ll have a positive and enthusiastic approach. Excellent organisational skills with the ability to prioritise and meet deadlines are also essential requirements. You must have a high level of digital competency and be proficient in the use of Microsoft Office packages.
The successful candidate will have effective interpersonal and communication skills with a willingness and ability to learn quickly and to share our vision to provide excellent services that enrich the student and staff experience. This is an exciting time to join Health Sciences University and to contribute to the continued success of the Student Services Team.
Applicants must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum & Nationality Act 2006.
Benefits
- Competitive Employer's Pension
- Generous annual leave entitlement
- Enhanced policies
- Subsidised clinical treatments
- Training and development opportunities
- Employee Assistance Programme
And many more
Contact
For an informal discussion please contact Julie Gill (Student Services Manager) on Julie.Gill@HSU.ac.uk
To apply, please view the job description and person specification here and then go to https://www.hsu.ac.uk/about/join-us/ to complete an online application form. Completed application forms should be submitted by midnight on the closing date. Please note that CVs will not be considered as a substitute for a complete application form.
Closing date: 27th November 2026
Interviews: W/C 7th December 2026
We value diversity and inclusion at HSU and welcome applications from all sections of the community. We are a committed to having a diverse and inclusive culture which offers equality and opportunity for all. We operate Disability Confident and Mindful Employer schemes and are open to discussions around all forms of flexible working.
We operate a Guaranteed Interview scheme for applicants who are serving or who have served in the Armed Forces.
This post will be subject to a Basic DBS check.
