Education Administrator (Admissions)

Salary: £30,180 with progression to £31,861 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 25 November 2026

The Role

Based in the School of Pharmacy office within the Faculty of Medical Sciences, you will provide comprehensive administrative support to ensure the smooth and effective running of the School’s programmes, with a primary focus on the highly competitive Master of Pharmacy (with Honours) programme.

The role supports all aspects of student administration across the full student lifecycle—from application and admission through progression to completion—ensuring that School, Faculty and University policies, deadlines and quality standards are met.

While contributing to broader School activities, the role will focus primarily on Master of Pharmacy (MPharm) admissions and recruitment, working closely with academic colleagues and central services to deliver an efficient, applicant-focused admissions process.

You should have excellent organisational and interpersonal skills, demonstrate high levels of accuracy and attention to detail, and be able to work both independently and as part of a team. The ability to prioritise workload, maintain confidentiality, and communicate with tact and professionalism is essential, alongside strong IT skills including Microsoft Office.

Key Accountabilities

• Under the direction of the Assistant Manager (Admissions), take responsibility for the administration of UCAS applications for the MPharm programme, ensuring all applications are processed in line with University and School policies.
• In conjunction with the admissions team, undertake academic screening of applications, handling more complex cases and escalating queries where appropriate.
• Support the planning, organisation and delivery of MPharm interview and selection activities.
• Assist with the recruitment and coordination of academic staff and external stakeholders involved in the admissions and selection process.
• Manage the MPharm Admissions email inbox, responding to a high volume of enquiries from applicants, schools, and advisors, and referring complex cases as necessary.
• Maintain and manage applicant and interview data, ensuring accuracy and confidentiality to support selection decisions.
• Support the processing of offers, ensuring timely and accurate communication with applicants in line with admissions decisions.
• Contribute to the planning and delivery of applicant visit days, and post-offer events, including Open Days and Offer Holder Days.
• Provide constructive feedback to unsuccessful applicants where requested, in line with School policy.
• Assist with enrolment and registration processes for incoming MPharm students, including issuing registration information and liaising with relevant services where required.
• Support ongoing student progression processes, ensuring accurate student records are maintained.
• Contribute to recruitment and outreach activities, including liaison with internal teams and participation in University events and external recruitment fairs.
• Assist with confirmation processes, supporting applicants through results periods and handling sensitive communications appropriately.
• Prepare Confirmation of Acceptance for Studies (CAS) for international applicants to support Student Visa applications.
• Maintain and update School of Pharmacy webpages, particularly those relating to MPharm admissions and applicant information.
• Provide administrative support to relevant committees and meetings, including minute-taking and follow-up actions.
• Undertake any other duties within the scope and general nature of the grade, including occasional flexibility in working hours and limited weekend working.
• Any other duties within the scope and general nature of the grade which may be required. This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year).

The Person (Essential)

Knowledge, Skills and Experience

• Relevant experience in a similar role.
• Strong organisational skills with the ability to manage competing priorities and deadlines.
• Excellent written and verbal communication skills, with the ability to deal professionally with a wide range of stakeholders.
• High level of accuracy and attention to detail, particularly when handling data.
• Good IT skills, including proficiency in Microsoft Office applications.
• Numeracy skills and ability to work with data sets.
• Ability to work both independently and collaboratively as part of a team.
• Understanding of confidentiality and data protection requirements.

Qualifications

Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, plus work experience in a relevant role; or relevant work experience in the unit or a comparable setting.

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 29832