Position Title: Lifelong Learning & Records Support Specialist
Department: School of Lifelong Learning / Office of the Registrar
Reports To: Director, FastTrack Accelerated Degree & Prison Education Program; Assistant Registrar/Registrar
FLSA Status: To be determined by HR
Employment Type: Full-time
Education Requirement: Bachelor’s degree
Experience Requirement: 2–5 years in higher education
Position Summary
The Lifelong Learning & Records Support Specialist is responsible for providing comprehensive academic advising, administrative support, and records management for the School of Lifelong Learning (70%) and administrative/clerical support for the Office of the Registrar (30%). The position ensures efficient office operations, accurate record keeping, and high-quality service to students, faculty, and staff.
Essential Duties and Responsibilities
A. School of Lifelong Learning (70%)
Academic Advising & Student Success
- Provide proactive academic advising and degree planning for Lifelong Learning students.
- Monitor student progress and implement early interventions to support persistence.
- Maintain accurate advising documentation and communication records.
Administrative & Operational Management
- Manage daily office operations, including phones, inquiries, and shared inbox communication.
- Maintain confidential student and faculty files (electronic and physical).
- Process enrollment verifications, withdrawals, transfer evaluations, and academic petitions.
- Assist with internal reporting related to enrollment, persistence, and program outcomes.
Recruitment & Outreach
- Collaborate with Admissions, Financial Aid, and Registrar to streamline enrollment processes.
- Assist with development and distribution of marketing and recruitment materials.
B. Registrar’s Office Administrative Support (30%)
Clerical & Records Support
- Perform clerical duties including filing, data entry, copying, scanning, and document preparation.
- Process enrollment verification letters, reports, and other Registrar-requested documents.
- Maintain and organize student records in compliance with FERPA.
Office Coordination
- Sort and distribute mail; maintain office supply inventory.
- Coordinate meetings, prepare agendas, and assist with travel arrangements.
- Manage student assistants and scheduling to ensure adequate office coverage.
- Assist with vendor communications under supervision.
- Perform additional duties as assigned by the Assistant Registrar and/or Registrar.
Required Qualifications
- Bachelor’s degree from an accredited institution
- 2–5 years of experience in academic advising, student services, registrar operations, or related higher education roles
- Strong organizational skills and ability to manage multiple detailed tasks
- Excellent written and verbal communication skills
- Demonstrated professionalism, confidentiality, and customer service excellence
- Proficiency in Microsoft Office, Google Workspace, Zoom, DocuSign, and willingness to learn additional software
- Ability to type at least 40 wpm
- Experience with Student Information Systems preferred
TALLADEGA COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
Why Join Talladega College?
Make an impact
Empower students and help shape future leaders in a supportive academic community.
Collaborative Culture
Work alongside dedicated faculty and staff who care about student success and excellence.
Professional Growth
Enjoy opportunities for professional development and continued engagement.
Mission Driven
Be part of a historic HBCU with a legacy of leadership, service, and transformative education.
How to Apply
Intrested candidates should submit a cover letter, resume, and unofficial transcripts through our online application portal.
