At the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit www.worldbank.org
The Digital & AI Vice Presidency was established on July 1, 2024, to lead the World Bank Group's efforts to build the foundations of inclusive and resilient digital economies. Its mandate includes strengthening digital and data infrastructure, advancing cybersecurity and data privacy, and supporting the development of effective digital government services. Digital technologies, including artificial intelligence and data, present a unique opportunity to accelerate development outcomes, and the Digital Transformation Vertical plays a critical role in realizing this potential. Through its global and regional teams, the Digital & AI Vice Presidency supports client countries in developing the foundational and cross-cutting capabilities needed to drive sustainable digital transformation.
The Policy and Regulations unit under the Digital and AI Vice Presidency helps World Bank teams identify, design, and deliver high-impact digital and AI policy reforms and programs across clients. The team develops and delivers frameworks, diagnostics, analytical tools, market intelligence and industry trends, and operational guidance to support policy dialogue, inform client engagement, and help replicate and scale effective solutions across a range of digital sectors—including digital infrastructure and connectivity, affordability, digital public infrastructure and government services, data governance, AI adoption, cybersecurity, digital sector applications, and more.
Duties and accountabilities: As a Market Insight Analyst focusing on Digital Technology and supporting Market Intelligence Lead Specialist, the staff will play a key role in providing strategic, actionable intelligence and perspectives on technology to inform operations, investments, and policy dialogue.
Operating at the intersection of technology and country/sector development, staff will contribute to analytical, advisory, and operational work across sectors and regions as the first point of contact for an “outside in view” and “digital technology”. Staff may also engage in the effort of enhancing the organization’s digital advisory capability with market insight democratization via training program and technology partner ecosystem development.
Technology Trend Analysis
- Monitor technology trends and provide timely update to key stakeholders - such as distribution of key external reports to WBG staff
- Conduct “out-side-in” trend analysis and share perspectives via various communication formats and means
Knowledge Dissemination Support
- Conceptualize, coordinate, and produce a range of knowledge products in multiple formats, which may include briefs, articles, blog posts, interviews, podcasts, webinars, and dashboards or other interactive visuals.
- Manage email campaigns and a distribution platform (audience list etc.) for effective dissemination to improve reach and click rates
- Support and implement effective knowledge management strategies and systems
- Contribute to strategic development of the team’s knowledge product lines and identify opportunities to strengthen how the team captures, curates, and communicates its work.
Data and Insight Platform Building and Management
- Support and implement effective knowledge management strategies and systems to make institutional knowledge readily accessible, reusable, and easily shared across teams.
- Lead the development, improvement, and maintenance of the Digital and AI Vice Presidency’s – 1) intranet sites, 2) D360, 3) dashboards, and 4) Other/new platforms
- Conduct outreach and engage with external knowledge partners, industry figures, and subject matter experts to inform the unit’s understanding of emerging developments in digital and AI across markets.
- Distill and package both market intelligence findings and information from Digital and AI Vice Presidency specialists into compelling outputs.
- Tailor communications to both internal WBG audiences and external stakeholders.
Knowledge Manage team operation support
- Provide overall administrative support on key critical activities calendar mgmt., meeting preparation and follow up, vendor management, procurement, etc.
- Support Lead Digital Specialist in charge of overall Knowledge Management on key critical team agenda
Selection Criteria
- Master's degree in related field with at least 2 years of relevant professional experience in knowledge management, operations, and technology.
- Exceptional communication and writing skills with ability to present complex findings clearly to non-technical audience
- Fluency in written and spoken English
- Understanding in digital economy landscape
- Experience working on multi-stakeholder initiatives, such as partnerships between government, private sector, and development institutions.
- Proficiency in tools such as PowerPoint, Excel, Power BI, Tableau, HTML, Mailchimp and other GenAI visualization tools.
- Ability to synthesize quantitative and qualitative data into actionable insights
- Proven ability to collaborate effectively
- Openness to learning and agile ways of working
- Proven track record of complex project and budget management.
As the World Bank Group continues to evolve, we value candidates who:
- Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries.
- Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making.
- Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.
WBG Culture Attributes:
- Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
- Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
- Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
WBG Five Managerial Competencies Include only for managerial positions
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC including our values and inspiring stories.
