Job Purpose
You will work on a range of software applications within the Robertson Centre for Biostatistics (RCB), part of the Glasgow Clinical Trials Unit (GCTU). You will contribute to the development, maintenance and support of software solutions used to deliver clinical research studies, including electronic data capture (EDC) systems and related applications. You will assist with the production and maintenance of documentation required to support software solutions within a regulated research environment. Knowledge of data management principles, information security and quality management standards would be advantageous but is not essential, as training and mentoring will be provided.
Main Duties and Responsibilities
- Contribute to the development, maintenance and support of clinical trial software applications and web-based systems, working as part of the Centre's software development team.
- Assist with the development and maintenance of clinical trial databases and electronic data capture systems used to support clinical research studies.
- Produce and maintain software development and computer systems documentation, including requirements specifications, validation documentation, test scripts, change control documentation and user guidance materials.
- Assist with the provision and support of electronic data capture (EDC) and related IT services, including responding to user queries and troubleshooting issues through the Centre's support processes.
- Develop technical skills and contribute to the implementation of new software solutions and system enhancements in response to evolving business and research requirements.
- Work collaboratively with colleagues, study teams, external collaborators and system users to understand requirements and deliver solutions that meet agreed timescales and quality standards.
- Contribute to quality management activities, ensuring development work is undertaken in accordance with established procedures, Good Clinical Practice (GCP), ISO 9001 and ISO 27001 requirements.
- Participate in team meetings and provide updates on assigned work packages, highlighting progress, risks and issues to line managers and project leads as appropriate.
- Undertake other duties appropriate to the grade as reasonably required by management.
Knowledge, Qualifications, Skills and Experience
Knowledge & Qualifications
Essential
- A1 Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent in a relevant IT discipline, or equivalent professional experience demonstrating the competencies required for the role.
- A2 Working knowledge of SQL, web development and Microsoft .NET technologies (including .NET Core/.NET), with the ability to develop and support modern web applications and services.
- A3 Knowledge of Electronic Data Capture (EDC) systems or other web-based business-critical applications and databases.
Desirable
- B1 Knowledge of the requirements of ICH Good Clinical Practice and other legal and regulatory requirements applicable to clinical research, or experience working within another regulated environment.
- B2 Understanding of clinical trial processes and clinical research data management requirements, including data integrity, traceability and auditability.
Skills
Essential
- C1 Good software development skills, including the ability to develop and support web applications, APIs, cloud-hosted services and associated databases using modern development frameworks and practices.
- C2 Ability to work effectively with source control systems and software lifecycle management processes.
- C3 Ability to work independently on assigned tasks whilst seeking guidance when required.
- C4 Ability to communicate technical information effectively to both technical and non-technical audiences.
- C5 Attention to detail and ability to maintain accuracy while working to deadlines.
- C6 Good interpersonal skills and ability to work effectively as part of a multidisciplinary team.
- C7 Reliable, trustworthy and able to maintain confidentiality.
- C8 Flexible and proactive approach to work.
Desirable
- D1 Understanding of automated build, testing and deployment practices and a willingness to develop skills in CI/CD tooling and deployment automation.
Experience
Essential
- E1 Experience in a software development role with responsibility for the design, development, testing and support of software solutions.
- E2 Experience developing and supporting web-based applications using Microsoft .NET technologies.
- E3 Experience developing and supporting web services and APIs.
- E4 Experience working with cloud-based technologies and deployment approaches, including Azure-hosted services or similar cloud platforms.
- E5 Experience using software development lifecycle tools, including source control systems (e.g. Git, Azure DevOps or equivalent).
- E6 Experience producing technical documentation, testing documentation and user guidance materials.
- E7 Experience configuring, testing or supporting Electronic Data Capture (EDC) systems or other business-critical applications.
- E8 Experience working within a structured environment requiring documented processes, quality controls or compliance standards.
- E9 Experience working with structured data interchange formats such as JSON and XML and supporting system integrations.
- E10 Experience of software application development across multiple projects, including the development, support and maintenance of web-based applications and databases.
- E11 Experience of developing web services and APIs, including services hosted within cloud-based or hybrid hosting environments.
- E12 Experience of modern software development practices, including the use of source control systems and software lifecycle management tools.
- E13 Experience developing, consuming or supporting RESTful APIs and system integrations between software platforms.
Desirable
- F1 Experience configuring or developing clinical trial EDC systems, including study build, validation, release management and user support.
- F2 Experience of computer systems validation (CSV), GCP, 21 CFR Part 11, Annex 11 or similar regulated software environments.
- F3 Experience working with NHS data, clinical trial data or other sensitive health-related information.
- F4 Experience configuring, maintaining or supporting automated build, test and deployment pipelines (e.g. Azure DevOps Pipelines, GitHub Actions or equivalent).
- F5 Experience working with a clinical trial Electronic Data Capture (EDC) platform (e.g. OpenClinica, Medidata Rave, REDCap or similar), including study build, testing, validation and support.
- F6 Experience of automated software build, testing and deployment approaches, including CI/CD pipelines and tools such as Azure DevOps Pipelines, GitHub Actions or similar technologies.
Terms and Conditions
Salary will be Grade 6, £34,630 - £38,448 per annum.
This post is full time (35 hours per week) and open ended (permanent).
All applicants must have the right to live and work in the UK or be eligible to obtain permission to work in the UK.
This role may be eligible for sponsorship under the Skilled Worker visa route, subject to meeting the relevant Home Office requirements, including any applicable tradeable points criteria. Further information can be found on the University of Glasgow’s UKVI Website.
As a valued member of our team, you can expect:
- A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
- An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
- A flexible approach to working.
- A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
Closing Date: 26 November 2026 at 23:45pm
