Reporting to the IT Manager and working closely with the IT Officer, the IT Assistant will play a key role in delivering day-to-day IT and audio-visual support to Fellows, staff, students and visitors. The role is hands-on and user-facing, providing support for desktop and mobile devices, peripherals, teaching and meeting room technology, and hybrid and video conferencing facilities across all College sites.
We are looking for a proactive individual with experience of providing IT support in a customer-facing environment, strong technical troubleshooting skills, and a commitment to excellent service. The ability to communicate clearly and work effectively both independently and as part of a small team is essential.
This is a full-time post (35 hours per week, usually 8.00am–4.00pm). Some flexibility, including occasional out-of-hours support, will be required.
Benefits
- Generous holiday entitlement plus additional Christmas/New Year days off.
- Subsidised bus pass, rail and cycle schemes.
- Free three-course lunch; staff room with tea/coffee, fridge, and microwave.
- Access to employee assistance programme, free annual flu vaccination.
- Discounts in University shops, access to libraries, Botanical Gardens, gym/pool, and more.
- Eligible for Oxford Staff Pension Scheme (OSPS) providing retirement, sickness, and life assurance benefits.
We are a sociable community and run staff events throughout the year including quizzes, a summer BBQ, and a Christmas event.
Application Process
Please send:
- CV
- Covering letter addressing the selection criteria
- Cover Sheet
Send by email to recruitment@seh.ox.ac.uk via the above 'Apply' button or by post to HR, St Edmund Hall, Queen’s Lane, Oxford, OX1 4AR by 09:00, Wednesday 18 November 2026. Late or incomplete applications will not be accepted.
Interviews are expected to be held on Thursday, 26 November in Oxford and will include a simple administrative assessment. The successful candidate will start as soon as possible thereafter.
Informal enquiries about the post should be directed by email to recruitment@seh.ox.ac.uk. Please note, we are unable to sponsor a visa for this post.
Equality of Opportunity
The Equal Opportunities policy of the College requires that all staff are offered equal opportunities within employment. Entry into employment will be determined only by personal merit and the application of criteria related to the post. Subject to statutory provisions, no applicant will be treated less favourably than another because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Applications are particularly welcomed from women and minority ethnic candidates who are under-represented in these roles.
Recruitment Monitoring
Please also consider completing the online Equal Opportunity Monitoring Form. Submission of this form is voluntary and does not form part of the selection process, but we would be grateful if you are willing to return it with your application to assist us with our equal opportunity monitoring. A paper copy can be obtained here.
