{"job":{"jobId":2423419,"fk_accountId":null,"fk_organizationId":588,"fk_adminAccountId":null,"title":"Timetable Coordinator","description":"\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>Academic Office</strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>Grade 5: -</strong> £22847 - £26341 per annum\nOpen-Ended/Permanent - Full Time\n<strong>Contracted Hours per Week: </strong>35\n<strong>Closing Date: </strong>23-Feb-2022, 7:59:00 AM</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>The Department and role purpose: </b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Student Registry is part of the Academic Office. The Academic Office provides a professional administrative support service to staff, students and potential students of Durham University.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">The Academic Registrar is the head of the department and is responsible to the Pro-Vice Chancellor (Education) for its management.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>The following services fall under the remit of the Academic Office:</strong></p>\n\n\n<ul>\n<li>Curriculum, Learning and Assessment</li>\n<li>Student Immigration and Funding</li>\n<li>Student Registry</li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">All of the services are based at the Palatine Centre in Durham City.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Student Registry deliver student focused services and business processes, such as enrolment and registration, timetabling, examinations and assessment outcomes, statutory body data returns and provision of student management information, degree certificates and academic transcripts, student letters and other documentation and degree verification.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">The Timetable Coordinator is responsible for supporting the production of the University Teaching Timetable. This includes the collection and interpretation of departmental teaching requirements, the management of student data within the Syllabus Plus timetabling software and the publication of timetables to students and staff. The Timetable Coordinator is also responsible for developing good working relationships with, and providing training and support to, departmental timetable coordinators.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Core responsibilities:</b></p>\n\n\n<ul>\n<li>Act as more knowledgeable team member without responsibility for team members.</li>\n<li>Plan and organise own workload</li>\n<li>Resolve queries and requests for information and advice on the timetable and escalate more specialist and complex queries or issues to more experienced team members.</li>\n<li>Respond to stakeholder needs to deliver and shape an excellent student and staff experience.</li>\n<li>Apply theory and practice, from academic and professional development and previous knowledge within the Timetable Team.</li>\n<li>Contribute to collaborative decision making within the Timetable Team to deliver an excellent student and staff<u> </u>experience in accordance with policy and procedures. </li>\n<li>Work collaboratively with staff ain departments to deliver the teaching timetable.</li>\n<li>Provide guidance and advice to resolve problems and queries for staff and students across the University.</li>\n<li>Collaborate with team members to implement improvements to the timetabling process.</li>\n<li>Organise and schedule teaching activities.</li>\n<li>Identify priorities and monitor processes and activities to ensure success.</li>\n<li>Provide more in-depth independent research and analysis activities within the role.</li>\n<li>Analyse work activities to ensure the effective and efficient use of team<u> </u>resources.</li>\n<li>Provide demonstrations and instruction to academic department timetable coordinators </li>\n<li>Support the capture of timetable process requirements from departments and work with the Timetable Team to translate these into recommendations for future service provision.</li>\n<li>Liaise with contacts and participate in networks and communities internally and possibly externally, contributing to effective collaborative working.</li>\n<li>Advise others and make recommendations into timetable processes and procedures for consideration by senior management to improve services.</li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Role responsibilities:</b></p>\n\n\n<ul>\n<li>Deliver support services to ensure the effective and efficient running of timetable processes and systems.</li>\n<li>Monitor and evaluate timetable service delivery to ensure compliance with regulatory and professional procedures and standards.</li>\n<li>Collaborate with colleagues across professional and administrative areas to ensure seamless timetable service provision.</li>\n<li>Provide training to team members on timetable<u> </u>data handling and recording.</li>\n<li>Monitor data accuracy checks to identify anomalies and ensure the integrity of data and information.</li>\n<li>Update data and information on timetable systems for recording, storing, communicating and informing timetable service users and team members.</li>\n<li>Work with internal and external partners to deliver cross-functional services and activities.</li>\n<li>Analyse timetable data and statistics and provide reports for higher level decision makers.</li>\n<li>Accurately record timetable information and data and disseminate within internal networks including committees.</li>\n<li>Contribute to the development and implementation of timetable policy and procedures</li>\n<li>Work with timetable coordinators to interpret their degree frameworks and programme regulations in order to extract the information required for timetable compatibility.</li>\n<li>Use problem solving skills to schedule the University teaching and induction timetable, process requests for change, resolve timetable conflicts and allocate students to group activities.</li>\n<li>Prepare written reports for consideration by management where required.</li>\n<li>Any other reasonable duties.</li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Specific role requirements</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">The main timetable scheduling period is normally between January and April and workloads will be at their highest during these months. Workloads are also high in the run up to the start of the academic year. Duties may include occasional weekend and evening work during these periods, although advance notice will normally be given</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Working Arrangements</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">At Durham we recognise that our staff and students are our greatest asset and we want to support the health and wellbeing of all. Hybrid working supports this ethos and provides many benefits to our colleagues, including empowering people, where their role allows, to work in a manner which is more suitable for them, whilst encouraging our commitment to environmental sustainability.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Depending on the needs of the business and the job role, Durham University is piloting hybrid working for all Professional Services colleagues in the academic year 2021/2022, which may include the opportunity to work both on and off campus and to flex working hours. If appointed to the post, your line-manager will discuss the specific arrangements with you. Any hybrid arrangements are non-contractual and may change within the pilot and when the pilot ends.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Reward and Benefits</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">To support the delivery of the University's People Strategy to attract, retain and reward the very best, we offer a fantastic range of <a data-mz=\"\" href=\"https://www.dur.ac.uk/hr/paypensionsreward/\" rel=\"no-follow\">rewards and benefits</a> to our staff, including:</p>\n\n\n<ul>\n<li><b>27</b> days annual leave, plus 4 customary days and 8 bank holidays (pro-rata for part time) and the option to purchase additional leave;</li>\n<li>Automatic enrolment into a pension scheme;</li>\n<li>Corporate and local discounts;</li>\n<li>Wellbeing resources and discounted health benefits;</li>\n<li>Health discounts on sports and activities at Maiden Castle Health and Activity Centre;</li>\n<li>Reward and Recognition Schemes;</li>\n<li>Personal and career development;</li>\n<li><b>And SO much more, with further information available </b><a data-mz=\"\" href=\"https://www.dur.ac.uk/hr/paypensionsreward/totalrewards/trsg5/\" rel=\"no-follow\"><b>here</b></a></li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Recruiting to this post</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">In order to be considered for interview, candidates must evidence each of the essential criteria required for the role in the person specification. In some cases, the recruiting panel may also consider the desirable criteria, so we recommend you evidence all criteria in your application.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Please note that some criteria will only be considered at interview stage.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>How to apply </b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">We prefer to receive applications online.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement <a data-mz=\"\" href=\"https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/\" rel=\"no-follow\">https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/</a> which provides information on the collation, storing and use of data.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Information if you have a disability</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">The University welcomes applications from disabled people. We are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">If you are unable to complete your application via our recruitment system, please get in touch with us on <a data-mz=\"\" href=\"mailto:e.recruitment@durham.ac.uk\" rel=\"no-follow\">e.recruitment@durham.ac.uk</a>.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>What you are required to submit </b></p>\n\n\n<ol>\n<li>A CV; </li>\n<li>A covering letter which details your experience, strengths and potential in the requirements set out in the essential and desirable criteria;</li>\n<li>Completion of a Word document, with examples of how you satisfy the person specification. Please ensure you give detailed examples of how you meet these criteria, preferably in table format.</li>\n</ol>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Please ensure that you submit all documentation listed above or your application cannot proceed to the next stage.</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><u><b>Contact details</b></u></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">For further information regarding this post, please contact; Antonia Kershaw <a data-mz=\"\" href=\"mailto:antonia.kershaw@durham.ac.uk\" rel=\"no-follow\">antonia.kershaw@durham.ac.uk</a></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Contact information for technical difficulties when submitting your application</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">If you encounter technical difficulties when using the online application form, we prefer you send enquiries by email. Please send your name along with a brief description of the problem you’re experiencing to <a data-mz=\"\" href=\"mailto:e.recruitment@durham.ac.uk\" rel=\"no-follow\">e.recruitment@durham.ac.uk</a></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and believe our staff should reflect the diversity of the global community in which we work. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>As a University we foster a collegiate community of extraordinary people aligned to the University’s </b><b><a data-mz=\"\" href=\"https://www.dur.ac.uk/about/values/\" rel=\"no-follow\">values</a></b><b>. Equality, Diversity, and Inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive, and in doing so, recruit the world’s best candidates from all backgrounds and identities. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI.</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Person specification - skills, knowledge, qualifications and experience required</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><u><b>Essential Criteria</b></u></p>\n\n\n<ol>\n<li>Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally.</li>\n<li>Advanced IT skills, including the ability to work with complex information in a methodical way.</li>\n<li>Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). </li>\n<li>Evidence of personal development to maintain skills.</li>\n<li>Post-16 qualification or equivalent experience.</li>\n<li>Excellent attention to detail and an ability to maintain accuracy whilst working under pressure</li>\n<li>Good analytical and problem solving skills</li>\n<li>Time management skills with the ability to work to deadlines to deliver under pressure</li>\n<li>Relevant administrative experience in a busy office environment.</li>\n<li>Demonstrable ability to proactively work with team members to ensure the delivery of high quality services.</li>\n<li>Experience of working on the front line with service delivery</li>\n<li>Demonstrable ability to provide advice and guidance to a range of customers and colleagues.</li>\n<li>Ability to effectively network and exchange advice and information for development purposes.</li>\n</ol>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Desirable Criteria </b></p>\n\n\n<ul>\n<li>A working knoweldge of timetabling software</li>\n<li>Experience of working in higher education</li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Realising Your Potential Approach</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">The Realising Your Potential Approach clarifies the behaviours expected to be demonstrated by all staff across Professional Services in the University regardless of their role. Along with the core responsibilities, role responsibilities and the person specification, the Realising Your Potential Approach behavioural indicators are used to inform the recruitment and selection process. Further information on the Realising Your Potential Approach is available <a data-mz=\"\" href=\"https://www.dur.ac.uk/hr/realisingpotential/\" rel=\"no-follow\" target=\"_blank\">here</a>.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Durham University</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>OUR CHARACTERISTICS:</b> We are a globally outstanding centre of teaching and research excellence, a collegiate community of extraordinary people, in a unique and historic setting.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>OUR VALUES</b><b>: </b>We are inspiring, challenging, innovative, responsible and enabling.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Durham University is one of the world's top universities with strengths across the Arts and Humanities, Business, Sciences and Social Sciences. We are home to some of the most talented scholars and researchers from around the world who are tackling global issues and making a difference to people's lives.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">The University sits in a beautiful historic city where it shares ownership of a UNESCO World Heritage Site with Durham Cathedral, the greatest Romanesque building in Western Europe. A collegiate University, Durham recruits outstanding students from across the world and offers an unmatched wider student experience.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Durham University seeks to promote and maintain an inclusive and supportive environment for work and study that assists all members of our University community to reach their full potential. Diversity brings strength and we welcome applications from across the international, national and regional communities that we work with and serve.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>It is expected that all staff within the University:</strong></p>\n\n\n<ul>\n<li>Contribute to our learning culture by engaging in mentoring, training and coaching.</li>\n<li>Positively contribute to fostering a collegial environment; as well as demonstrating commitment to equality, diversity and inclusion.</li>\n<li>Have due regard to Health and Safety requirements appropriate to grade and role.</li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Family key attributes</b></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Roles in this family provide a comprehensive service and deliver the efficient administration and governance of the University.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Overall family purpose</b></p>\n\n\n<ul>\n<li>Deliver direct and indirect services to stakeholders.</li>\n<li>Provide advice and answer queries as part of an enquiry-desk/help-desk function.</li>\n<li>Respond to and manage requests for information and resources.</li>\n<li>Deliver services to meet regulatory requirements and procedures. </li>\n<li>Plan and deliver a joined-up approach to University business and people services.</li>\n<li>Align business processes and services to meet operational and strategic policy objectives. </li>\n<li>Deliver business processes to ensure effective management, governance and the economic viability of the University. </li>\n<li>Encourage, collaborate and participate in the development of productive cross-institution relationships and working.</li>\n<li>Provide excellent professional services that meet strategic and operational goals and business needs.</li>\n<li>Carry out monitoring, analysis, development and planning to design new services and service updates for continuous improvement whilst meeting changes in regulations.</li>\n<li>Engage with specialist professionals, consultants, and suppliers to exchange knowledge and facilitate partnership working.</li>\n<li>Work collaboratively and network across the University with staff in other families to ensure a smooth, timely and high-quality delivery of service.</li>\n<li>Align and deliver programmes and activities to meet operational and strategic objectives to enhance the stakeholder experience.</li>\n<li>Engage and encourage participation with external professionals, schools, alumni and donors.</li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><b>Link to key strategic plan</b></p>\n\n\n<ul>\n<li>An economically sustainable approach to delivering Professional Services across the University;</li>\n<li>A joined-up approach to University professional services, regardless of location or line management;</li>\n<li>A culture and practice of continuous improvement; </li>\n<li>Design services that meet business need;</li>\n<li>A stakeholder-focused orientation, offering satisfying careers to all staff;</li>\n<li>Support and facilitate programmes that offer intellectual challenge, cohesiveness and a strong sense of progression;</li>\n<li>Ensure that an increasingly diverse workforce is treated equally, fairly and with respect, and that all staff are demonstrably valued and actively engaged.</li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>DBS Requirement: </strong>Not Applicable.</p>\n\n\n","pdfUrl1":null,"location":"Durham, United Kingdom","location1":"유럽","location2":null,"location3":null,"type":"4","applyUrl":"https://durham.taleo.net/careersection/du_ext/jobdetail.ftl?job=21001751&tz=GMT%2B08%3A00&tzname=Asia%2FManila","fileUrl1":null,"fileUrl2":null,"fileUrl3":null,"fileUrl4":null,"fileUrl5":null,"fileUrl6":null,"fileUrl7":null,"workingHour":"Full Time","contractType":"Permanent","salary":"£22,847 - £26,341 per annum","original_id":"UNI|280851","original_domain":"timeshighereducation.com","original_url":"https://www.timeshighereducation.com/unijobs/listing/280851","original_isPremium":null,"closeType":1,"closedAt":"2022-02-23T00:00:00.000Z","requireEducation":10,"managerTel":"","managerFax":null,"managerEmail":"e.recruitment@durham.ac.uk","managerName":"DURHAM UNIVERSITY","managerPhone":null,"managerAddress":"Durham, United Kingdom","log_hit":3,"log_like":0,"publishState":1,"organizationName":null,"organizationName_en":null,"organizationName_alt":null,"del_yn":"N","createdAt":"2022-02-10T19:29:40.000Z","updatedAt":"2022-02-10T19:29:40.000Z"},"organization":{"organizationId":588,"lv1Id":null,"lv2Id":null,"name":"Durham University","name_en":"Durham University","name_alt":null,"introduction":"<p>Durham’s University College was founded in 1832 before it was granted a Royal Charter in 1837 by King William IV, making it Durham University.</p><p>It is a Russell Group institution with a staff count of over 3,000, more than 30 per cent of whom are of non-UK origin. Symbolic of its international approach, the university welcomes over 4,500 international students from 156 countries worldwide.</p><p> </p><p>Durham University attracts around 17,500 students of all levels. Roughly 21 per cent of its student body are of non-UK origin, and with staff and students combined, around 150 countries and nationalities are represented.</p><p> </p><p>The university is made up of three faculties: arts and humanities, science and social science, and health. It comprises 16 colleges with 25 departments and schools that come together to offer over 200 undergraduate and 130 postgraduate courses, as well as research programmes.</p><p> </p><p>The Durham University estate is spread across two campuses and spans around 227 hectares of land. The estate is home to part of a UNESCO world heritage site (in recognition of Durham’s historical and architectural importance) and comprises several listed buildings,</p><p>The main campus is in the city of Durham, where 14 of the 16 colleges and most of the academic schools are located. The Queen’s campus is in the town of Stockton-on-Tees, around 30 miles from Durham, which was established in 1992 and is located on the river Tees.</p><p> </p><p>Sport is a key aspect of student life at Durham where the majority of students regularly participate in one or more sports.</p><p>The Durham University alumni community is known as Dunelm and include the England cricketer Andrew Strauss, founder of the Eden Project, Tim Smit, and the journalist Sir Harold Evans.</p>","logoImg":"","logoImgSquare":"https://s3.ap-northeast-2.amazonaws.com/jobs.ac.kr/dev/images/uni_profile_69451_846972594590.jpg","homepageUrl":"https://www.dur.ac.uk/","infoUrl":"https://www.timeshighereducation.com/world-university-rankings/durham-university","country":"GB","state":"Durham and Stockton-","location":"유럽","address":"Stockton Road, Durham, County Durham, DH1 3LE, United Kingdom","phoneNumber":"+44 191 334 2000","faxNumber":"","type":1,"univType1":"대학","univType2":"대학교","univType3":"","univType4":"본교","establishedAt":"1832-01-28T00:00:00.000Z","count_majors":null,"count_students":null,"meta_competitiveness":"","publishState":1,"updatedAt":"2020-03-13T12:04:52.000Z","createdAt":"2020-03-04T20:13:07.000Z","default_1_bannerImage":"https://s3.ap-northeast-2.amazonaws.com/jobs.ac.kr/dev/images/platinum_DURHAM_637271578745.png","default_1_bannerImageMobile":"https://s3.ap-northeast-2.amazonaws.com/jobs.ac.kr/dev/images/platinum_m_DURHAM_1572599223688.png","default_2_bannerImage":null,"default_2_bannerImageMobile":null,"default_3_bannerImage":"https://s3.ap-northeast-2.amazonaws.com/jobs.ac.kr/dev/images/DURHAM_605476688684.jpg","default_3_bannerImageMobile":null}}