{"job":{"jobId":2446231,"fk_accountId":null,"fk_organizationId":577,"fk_adminAccountId":null,"title":"Senior Software Engineer ServiceNow","description":"\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>Service Delivery</strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>Location</strong>: 1 Guildhall Square\n<strong>Salary</strong>: £40,931 to £51,805 per annum\nFull Time Permanent\n<strong>Closing Date:</strong> Friday 09 September 2022\n<strong>Interview Date: </strong> To be confirmed\n<strong>Reference</strong>: 1946022JF</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>About the Role</strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">You will be developing and configuring ServiceNow applications, leading the way for improvements and efficient use of our ServiceNow platform. As part of the Business Applications Support team, you will work alongside experienced application specialists and software engineers to help our professional services staff make best use of our systems and services. You will collaborate with University staff in order to develop our services to better suit their needs.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>What you’ll do </strong></p>\n\n\n<ul>\n<li>Use your knowledge and experience in ServiceNow development to design and implement best practice ServiceNow based solutions to improve the efficiency of professional services procedures.</li>\n<li>Write clear, concise and accurate technical documentation, such as requirements, system design, use case diagrams, sequence diagrams and class diagrams</li>\n<li>Participate in administration of ServiceNow platform, including issue and performance mitigation, health checks, deployment of features and ServiceNow platform upgrades</li>\n<li>Perform upkeep on existing solutions (e.g. business rules, UI policies, client scripts, ACLs, workflows, dashboard & reporting, data imports, service catalog development, etc.)</li>\n<li>Monitor and optimize the health, usage, and overall compliance of the ServiceNow platform</li>\n<li>Identify system deficiencies and divergences from best practice within the production instance</li>\n<li>Advise colleagues on design, development and overall best practice configuration of ServiceNow</li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>What you’ll bring </strong></p>\n\n\n<ul>\n<li>Your enthusiasm for technology and problem solving</li>\n<li>Your formidable skills in:</li>\n<li>Advanced ServiceNow development skills - Business Rules, Client Scripts, Workflows, Form Design, UI Actions</li>\n<li>Application Development and customization</li>\n<li>Service Portal Development</li>\n<li>REST and SOAP API - Integration development</li>\n<li>CMDB</li>\n<li>Knowledge of ITSM</li>\n<li>Knowledge Management</li>\n<li>Your demonstrable clear verbal and written communication skills</li>\n<li>An ability to apply your breadth of knowledge to a variety of situations</li>\n</ul>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">The University of Southampton is a research driven institution, home to some of the world’s leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the University’s IT support service whose 230+ staff support the delivery of the University’s research and education activities as well as the usual business operations. We would love you to join us and help change the world for the better.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">The University of Southampton promotes a healthy work life balance with generous holiday allowance 30+ days, defined benefit pension, flexi-time and flexible working, generous parental leave and childcare provision. For more information on our benefits, please visit our <a data-mz=\"\" href=\"https://www.southampton.ac.uk/hr/\" rel=\"no-follow\">human resources pages</a>.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong><u>Application Procedure</u></strong> </p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">You should submit your completed online application form at <a data-mz=\"\" href=\"https://jobs.soton.ac.uk/\" rel=\"no-follow\">https://jobs.soton.ac.uk</a>. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Lauren Ward (Recruitment Team) on +44 (0) 23 8059 2750, or email <a data-mz=\"\" href=\"mailto:recruitment@soton.ac.uk\" rel=\"no-follow\">recruitment@soton.ac.uk</a>. Please quote reference 1946022JF on all correspondence. </p>\n\n\n","pdfUrl1":null,"location":"Southampton, United Kingdom","location1":"유럽","location2":null,"location3":null,"type":"4","applyUrl":"https://jobs.soton.ac.uk/Vacancy.aspx?ref=1946022JF","fileUrl1":null,"fileUrl2":null,"fileUrl3":null,"fileUrl4":null,"fileUrl5":null,"fileUrl6":null,"fileUrl7":null,"workingHour":"Full Time","contractType":"Permanent","salary":"£40,931 to £51,805 per annum","original_id":"UNI|305991","original_domain":"timeshighereducation.com","original_url":"https://www.timeshighereducation.com/unijobs/listing/305991","original_isPremium":null,"closeType":1,"closedAt":"2022-11-20T00:00:00.000Z","requireEducation":10,"managerTel":null,"managerFax":null,"managerEmail":"recruitment@soton.ac.uk","managerName":"UNIVERSITY OF SOUTHAMPTON","managerPhone":null,"managerAddress":"Southampton, United Kingdom","log_hit":3,"log_like":0,"publishState":2,"organizationName":null,"organizationName_en":null,"organizationName_alt":null,"del_yn":"N","createdAt":"2022-08-22T17:06:44.000Z","updatedAt":"2022-08-22T17:06:44.000Z"},"organization":{"organizationId":577,"lv1Id":null,"lv2Id":null,"name":"University of Southampton","name_en":"University of Southampton","name_alt":",","introduction":"<p>The University of Southampton is a research-intensive university on the south coast of England.</p><p>Founded in 1862 as the Hartley Institution, the University of Southampton was granted a royal charter by Queen Elizabeth II in 1952 in one of her first official acts as monarch.</p><p> </p><p>Today the university has five campuses in Southampton, one in Winchester and another in Malaysia, and a student population of almost 25,000 students – a third of whom are international.</p><p>A founding member of the prestigious Russell Group of research-intensive universities, Southampton is a comprehensive university offering a choice of more than 300 degree programmes across a wide range of subject areas.</p><p>The university is at the forefront of pioneering cancer immunotherapy research, and its engineering research is pushing the boundaries of performance sport with the help of large-scale facilities such as wind tunnels and towing tanks.</p><p> </p><p>Other centres of expertise include the Institute of Sound and Vibration Research, the Southampton Marine and Maritime Institute, the Institute for Life Sciences, the innovative Optoelectronics Research Centre, the Zepler Institute – a multidisciplinary research centre for electronics, optics, nano and quantum technologies – and the Web Science Institute, pioneers of the worldwide web, open data and Internet of Things.</p><p>The University of Southampton actively helps student and staff start-up companies through its business incubators and Science Park. Over the years, the institution has also developed strong links with industry partners such as Microsoft, IBM and Philips.</p><p>The university is also a significant contributor to the regional and national economy.</p><p> </p><p>Some of its most famous alumni include the BBC journalist and broadcaster Jon Sopel, Mercury Prize-nominated singer-songwriter Anna Calvi, BBC Radio One presenter Chris Stark and Formula One engineer Adrian Newey.</p>","logoImg":"https://s3.ap-northeast-2.amazonaws.com/jobs.ac.kr/dev/images/hamp_1062384568862.png","logoImgSquare":"https://s3.ap-northeast-2.amazonaws.com/jobs.ac.kr/production/images/1660639303664/University of Southampton.png","homepageUrl":"https://www.southampton.ac.uk/","infoUrl":"https://www.timeshighereducation.com/world-university-rankings/university-southampton","country":"GB","state":"Hampshire","location":"유럽","address":"University Road, Southampton, Hampshire, SO17 1BJ, United Kingdom","phoneNumber":"+44 (0) 2380599599","faxNumber":"","type":1,"univType1":"대학","univType2":"대학교","univType3":"","univType4":"본교","establishedAt":"1862-01-01T00:00:00.000Z","count_majors":null,"count_students":null,"meta_competitiveness":"","publishState":1,"updatedAt":"2022-08-16T17:41:47.000Z","createdAt":"2020-03-04T20:13:07.000Z","default_1_bannerImage":null,"default_1_bannerImageMobile":null,"default_2_bannerImage":null,"default_2_bannerImageMobile":null,"default_3_bannerImage":"https://s3.ap-northeast-2.amazonaws.com/jobs.ac.kr/production/images/1662526818942/special_University of Southampton.jpg","default_3_bannerImageMobile":null}}