{"job":{"jobId":2461457,"fk_accountId":null,"fk_organizationId":1838,"fk_adminAccountId":null,"title":"Student and Academic Support Lead","description":"\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>School/Department: </strong>Education Services\n<strong>Based at: </strong>Shrivenham, Oxfordshire - Cranfield Defence and Security\n<strong>Hours of work: </strong>37 hours per week, normally worked Monday to Friday. Flexible working will be considered\n<strong>Contract type: </strong>Fixed term contract\n<strong>Fixed Term Period: </strong>12 months\n<strong>Salary: </strong>Full time starting salary is normally in the range of £26,860 to £30,513 per annum\n<strong>Apply by: </strong>21/11/2022</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>Role Description</strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>About the Role</strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">An opportunity has arisen to join the Student and Academic Support Team in the role of SAS Lead. Based at our Shrivenham Site at the Defence Academy of the United Kingdom you will be joining a friendly and supportive team, committed to improving the quality of the student experience. As the key point of contact for students, and staff you will provide advice, guidance, and help on specific courses and will be responsible for the delivery of academic administration and student support, ensuring high levels of customer service and student satisfaction.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">You will play an important role in managing the needs of a group of people, and balancing conflicting priorities of importance between them. The role will also include preparing evidence and documentation for decisions to be made on student academic progress, while being confident in advising on the most likely outcome.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Occasional travel to the Cranfield Campus may be required.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>About You</strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">With prior experience of academic administration, preferably from within a Higher Education institution you will be able to demonstrate a commitment to developing and leading in a customer service environment. With the required level of IT literacy, including the use of word, email, internet use, and database applications, you will have a high degree of accuracy and attention to detail. In addition you must be able to prioritise and delegate work accordingly to ensure you can effectively and sensitively deal with difficult situations that arise.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>About Us</strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact <a data-mz=\"\" href=\"https://www.cranfield.ac.uk/about/about\" rel=\"no-follow\">here</a>.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>Our Values and Commitments</strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more <a data-mz=\"\" href=\"https://www.cranfield.ac.uk/about/about/values\" rel=\"no-follow\">here</a>.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme.We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity <a data-mz=\"\" href=\"https://www.cranfield.ac.uk/press/news-2022/cranfield-university-named-in-top-30-employers-by-working-families-charity\" rel=\"no-follow\">Working Families</a>. Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working <a data-mz=\"\" href=\"https://www.cranfield.ac.uk/about/working-at-cranfield/diversity\" rel=\"no-follow\">here</a>.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>Working Arrangements</strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\"><strong>How to apply </strong></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">For an informal discussion, please contact Karen Adolpho-Bagley, Student and Academic Support Manager (CDS), on E: <a data-mz=\"\" href=\"mailto:karen.adolpho-bagley@cranfield.ac.uk\" rel=\"no-follow\">karen.adolpho-bagley@cranfield.ac.uk</a></p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Please do not hesitate to contact us for further details on E: <a data-mz=\"\" href=\"mailto:hrrecruitment@cranfield.ac.uk\" rel=\"no-follow\">hrrecruitment@cranfield.ac.uk</a>. Please quote reference number 4299.</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Closing date for receipt of applications: 21 November 2022</p>\n\n\n<p style=\"margin-bottom: 20px; font-family: san-serif;\">Interviews to be held: 1 & 2 December 2022</p>\n\n\n","pdfUrl1":null,"location":"Shrivenham, United Kingdom","location1":"유럽","location2":null,"location3":null,"type":"4","applyUrl":"https://jobs.cranfield.ac.uk/vacancy/student-and-academic-support-lead-505891.html","fileUrl1":null,"fileUrl2":null,"fileUrl3":null,"fileUrl4":null,"fileUrl5":null,"fileUrl6":null,"fileUrl7":null,"workingHour":"Full Time","contractType":"Fixed Term","salary":"£26,860 to £30,513 per annum","original_id":"UNI|315434","original_domain":"timeshighereducation.com","original_url":"https://www.timeshighereducation.com/unijobs/listing/315434","original_isPremium":null,"closeType":1,"closedAt":"2022-11-21T00:00:00.000Z","requireEducation":10,"managerTel":null,"managerFax":null,"managerEmail":"hrrecruitment@cranfield.ac.uk","managerName":"CRANFIELD UNIVERSITY","managerPhone":null,"managerAddress":"Shrivenham, United Kingdom","log_hit":3,"log_like":0,"publishState":1,"organizationName":null,"organizationName_en":null,"organizationName_alt":null,"del_yn":"N","createdAt":"2022-11-07T10:56:30.000Z","updatedAt":"2022-11-07T10:56:30.000Z"},"organization":{"organizationId":1838,"lv1Id":null,"lv2Id":null,"name":"CRANFIELD UNIVERSITY","name_en":"Cranfield University","name_alt":null,"introduction":null,"logoImg":"https://researchtestjob.s3.amazonaws.com/assets/logo/1838-logo.png","logoImgSquare":"https://s3.ap-northeast-2.amazonaws.com/jobs.ac.kr/dev/images/Aerospace_18797299540.jpg","homepageUrl":"https://www.cranfield.ac.uk/","infoUrl":null,"country":"GB","state":"Cranfield, Bedfordsh","location":"유럽","address":"Cranfield Campus College Road Cranfield MK43 0AL UK / Cranfield University at Shrivenham Shrivenh","phoneNumber":"+44 (0)1234 750111","faxNumber":null,"type":1,"univType1":null,"univType2":"대학교","univType3":null,"univType4":null,"establishedAt":"1946-01-25T00:00:00.000Z","count_majors":null,"count_students":null,"meta_competitiveness":null,"publishState":2,"updatedAt":"2020-03-11T18:34:14.000Z","createdAt":"2020-03-04T20:13:07.000Z","default_1_bannerImage":null,"default_1_bannerImageMobile":null,"default_2_bannerImage":null,"default_2_bannerImageMobile":null,"default_3_bannerImage":null,"default_3_bannerImageMobile":null}}